UPS Customer Center
UPS,
Shipping Centers,
WarehousesHours:
9601 Coach Rd, Richmond VA 23237 Hours
About UPS Customer Center
UPS Customer Center in Richmond offers a range of self-service options for shipping needs. Customers can drop off pre-packaged shipments, create new shipments using self-service kiosks, print mobile shipping labels, and utilize Hold for Pick Up services. The center is typically located at UPS distribution or operation facilities. Many reviews highlight the friendly and professional staff, who are quick to assist customers. One customer praised the team for their diligence in recovering a package that was misrouted, allowing for a timely pick-up just before their vacation. Another customer shared a delightful experience with their young children, noting how the staff engaged and entertained them, even giving complimentary bubble wrap to keep the toddler occupied. While some customers experienced minor issues, such as delays despite paying for Next Day Air, they still expressed satisfaction with the service and indicated they would continue to use the center in the future. Overall, UPS Customer Center in Richmond is recognized for its excellent customer service and efficient handling of shipping needs.
Most Recent Reviews
August 2024
The automated voice systems are the reason people don't have patience by the time we get to a real customer service rep on the phone. Ten minutes into my call and I'm finally getting connected. Guy on the phone is doing what he can but honestly our delivery guy screwed up. Also wanted to be the 400th review.
March 2024
Great experience and my package was delivered successfully.
February 2024
UPS Over 100 Years Growing Opportunity Globally (Africa,Asia,Europe,Middle East, Americas and Artic Regions Over the Years consistant in Industrializing Revenue (Exports & Imports) in America with Endurance & Persistence God Bless
More Comments(110)
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- Richmond, Virginia