The Verizon store at 10030 Hull Street Rd. offers a friendly and helpful in-person experience with wireless sales consultants. Customers appreciate the attentive service from staff like Geremias, Kenneth, James, Yolaunda, and Marcus, who go above and beyond to resolve issues and provide guidance. Many reviews highlight the staff’s kindness, patience, and willingness to answer questions, making the process of upgrading phones, activating plans, or resolving billing problems smooth and satisfying. Customers have praised the staff for their professionalism and dedication, often mentioning how they walked out with a better plan or a new phone after personalized assistance. The store also offers accessories, exclusive Verizon services, and current promotions. Visitors are encouraged to call ahead for appointments or stop by for a positive customer service experience, where staff members are committed to making each visit helpful and pleasant.
Vernon was absolutely a breath of fresh air. He was patient, transparent, and honest. We left saving money from our old plan. He set the gold standard for customer service. 10/10
July 2026
My experience was great! I was greeted professionally and service was prompt. On two separate occasions, I was in and out in less than 20 minutes...happy customer here.
June 2026
Hard to get to but I was just picking up a router so I was just in and out
