The Verizon store at 10030 Hull Street Rd. offers a friendly and helpful in-person experience with wireless sales consultants. Customers appreciate the attentive service from staff like Geremias, Kenneth, James, Yolaunda, and Marcus, who go above and beyond to resolve issues and provide guidance. Many reviews highlight the staff’s kindness, patience, and willingness to answer questions, making the process of upgrading phones, activating plans, or resolving billing problems smooth and satisfying. Customers have praised the staff for their professionalism and dedication, often mentioning how they walked out with a better plan or a new phone after personalized assistance. The store also offers accessories, exclusive Verizon services, and current promotions. Visitors are encouraged to call ahead for appointments or stop by for a positive customer service experience, where staff members are committed to making each visit helpful and pleasant.
Worked with Vernon at the 10030 Hull St location. He was fantastic! Knew his stuff. Very polite and got me the beat deal!! So very thankful to have worked with him today
March 2026
That store was amazing! The employees there were phenomenal!. Great service and help on the spot. It was a order issue that went wrong via phone call and they straightened it issue while I was on the phone with customer service. Great people!
October 2025
10030 Hull Street, VA Verizon is excellent. Wonderful knowledgeable very efficient personable attentive services provided by Vernon, Sales Rep. He’s very patient & flexible & a very good teacher in explaining & providing solutions to tech issues. Thank you
