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“Dwayne was compassionate and very understanding of my situation. Because of his great personality and patience I have decided not to close my account. Your company needs more people like him.”
8:30AM - 5PM
7101 US-1, North Chesterfield
Banks
“Greetings. I definitely give Bellwood Credit Union 5 Stars. The representative (Debra Tait) was extremely kind and helpful. She's a very compassionate person. Positive results came from my visit. I'm very pleased at the way professionalism was displayed during my visit.”
“I'd just come in for a money order but their system was down. But Ms.Rachel talked to me to pass the time. && Even though I don’t have an account there (yet) she treated me so nicely! & of course she offered to set me up an acct during our talk, but I was short on time & needed to get to work. But tbh she has me sold. I'll absolutely be going back for that acct & switching banks all together. -- especially if it means the staff is this friendly! & Once the systems came back up, she got my money order FAST so I could get to work! I’ll definitely be back with my husband to get that account!
&& The other two ladies were great too, they seemed like a good team the way they worked together and their banter was hilarious. I definitely recommend this branch!!”
“Great staff and service, I would recommend it to anyone!! Good knowledgeable staff, friendly and helpful with their recommendations. Love to go in person, always ready to assist with your needs.”
8:30AM - 5PM
6002 S Laburnum Ave, Richmond
Banks
“This branch has the best customer service and are very polite and make you feel comfortable with banking with them. So glad they handle my banking. They definitely make sure the “People Come First”!!!”
“Always impressed with the level of customer service and knowledge of employees. Top notch financial institution! Recommend them to any and everyone looking for a Credit Union.”
“I must say, This location is the best. Ms.Rolanda and Rosa are amazing. If details are needed I would disclose and in return they should get a promotion. I really appreciate the help and advice you both gave me in my time of need. Thank You both so much!”
“Best credit union around! I joined about 2 years ago. The entire staff is friendly and helpful. In fact most times I park and go in versus using the drive thru. Every time I walk out I’m smiling as the staff went above and beyond again.”
“I have been a client since the begining, and I must say Jackie is the Best Manager you've ever had. She is so professional and personable, also props to Greg and Rashida. They all take the time to get to know their customers. Great Team!!!!!!”
9AM - 4PM
8206 Atlee Rd, Mechanicsville
Banks
“Called this branch to ask some questions about an account and Becca was so helpful and informative. She really was the definition of 5star customer service. I will definitely be banking with them because of my interaction with her!”
“I highly recommend C&F Bank and Toby B.! C&F is a good size bank, but it is a community bank, where they want to know and help their customers. Toby, who operates primarily out of their Mechanicsville Tpke location, is knowledgeable, helpful, and really goes the extra mile to take care of customers. Go see Toby!”
“I recently went into United Bank in Mechanicsville and the Branch Manager, Kaiyden Dunn, offered to assist me. Much to my surprise, that the bank manager would offer to help me, rather than tell me to wait for a teller. It was an extremely satisfying experience. He was able to assist me and offer suggestions that were very helpful. He is very knowledgeable, courteous, and service oriented. It is so nice to see that customers are still appreciated and customer service does still exist.”
8AM - 4:30PM
6090 Strathmore Rd Building 19, Richmond
Banks
3 - 5PM 9AM - 2PM
9280 Chamberlayne Rd #100, Mechanicsville
Banks
“The Ladies at the Mechanicsville branch are so helpful and very nice every time I see them. I was having issues logging in to the online banking because my phone number on file is currently off and the ladies was able to reset everything for me Thanks”
“Paige is the saving grace of this institution! She truly makes me feel like I have a human interaction with this bank - she has been very attentive & followed through with a big fraud issue. So many times I have hit walls and see a general lack of accountability with big banks. Thank you Paige! Better customer interactions like this is what keep people around!”
8AM - 4:30PM
7104 Mechanicsville Tpke, Mechanicsville
Banks
“If you are in need of a loan that comes with phenomenal customer service and attention, call Colonial Farm Credit and ask for Rachel Shupe. Rachel and team always knock it out of the park for me and they are always my first call. Two construction loans, one land loan, and one equipment loan since 2019 and these folks have treated me like family every time. Thank you to everyone at Colonial for your hard work and taking care of our needs.”
“Tamia at the Carytown banch in richmond is amazing. She remembers me by name everytime and has such an inviting respectful way about her. She makes my day everytime I stop by on Saturday morning. Star employee here and Atlantic Union bank should be happy to have her, I know I am!”
“My husband has been with them for over 30 years and since marrying, I've been with them 20 years. We've always had great service. My husband only wants to deal with Laurie in Mechanicsville. We've done checking, savings, car and personal loans without issue. We also got auto and home insurance through them and got great rates.”
“I’d like to take a moment to recognize one of the most outstanding employees at Woodforest Bank — Atem. Every time I visit the branch, Atem goes above and beyond with professionalism, efficiency, and a genuinely friendly attitude. He takes the time to answer all of my questions, ensures my transactions are smooth, and always greets customers with a warm smile. It’s rare to find someone who combines knowledge, patience, and great customer service so effortlessly. Woodforest Bank is lucky to have such a phenomenal team member. Keep up the excellent work Brook Rd Team!!!!”
“They have a very friendly staff that made me feel welcome and happy that I did business there. They took good care of my fiancee and I, and the manager came out and greeted us and made sure we had a pleasant experience as well.”
“I have banked with Village Bank since it Merged with River City. We have multiple Accounts with Village Bank (Checking, Money Market, IRA & 2 Kids accounts). It’s easy to Transfer Money between the accounts and use the app to view all accounts. Anytime we have had any questions we have been pleased with the response. We love going to visit the Mechanicsville Branch and Amanda, Jenny, Carol & Leisa. Also, it's great seeing the employees out participating in Local events.”
9AM - 12:30PM
400 N 8th St #117, Richmond
Banks
“I could not have asked for better customer service than what I have received with this bank i highly recommended them . Marie has went over and beyond at providing excellent customer service. thank you partners”
“Great customer service!
I now drive past my original, closer, branch to get to this branch because of the service.
The manager was very professional and helpful!”
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“The C&F branch at Sandston has an awesome staff. My friend Joe Carroll was a customer for years. He recently passed away and his son has special needs. Your staff was so patient and kind. We were there to set up a new account for his trust fund disbursements. Joey commented when we left that he's now your "customer for life".”