“Chris was most helpful with some unfamiliar to me travel security details. He was patient and knowledgeable, a pleasure to speak with and a real asset to this branch.”
“Great staff and service, I would recommend it to anyone!! Good knowledgeable staff, friendly and helpful with their recommendations. Love to go in person, always ready to assist with your needs.”
“Always impressed with the level of customer service and knowledge of employees. Top notch financial institution! Recommend them to any and everyone looking for a Credit Union.”
9AM - 5PM
8051 Mechanicsville Tpke, Mechanicsville“I have banked with Village Bank since it Merged with River City. We have multiple Accounts with Village Bank (Checking, Money Market, IRA & 2 Kids accounts). It’s easy to Transfer Money between the accounts and use the app to view all accounts. Anytime we have had any questions we have been pleased with the response. We love going to visit the Mechanicsville Branch and Amanda, Jenny, Carol & Leisa. Also, it's great seeing the employees out participating in Local events.”
9AM - 2PM 3 - 5PM
9280 Chamberlayne Rd #100, Mechanicsville“The Ladies at the Mechanicsville branch are so helpful and very nice every time I see them. I was having issues logging in to the online banking because my phone number on file is currently off and the ladies was able to reset everything for me Thanks”
“This branch has the best customer service and are very polite and make you feel comfortable with banking with them. So glad they handle my banking. They definitely make sure the “People Come First”!!!”
“The Village Bank Mortgage team were fantastic! Blake was so supportive throughout the entire home purchase process. I highly recommend the Village Bank Mortgage folks if you want responsive and attentive members on your home-buying team. Thanks for making this process as smooth as possible!”
“Called this branch to ask some questions about an account and Becca was so helpful and informative. She really was the definition of 5star customer service. I will definitely be banking with them because of my interaction with her!”
“I highly recommend C&F Bank and Toby B.! C&F is a good size bank, but it is a community bank, where they want to know and help their customers. Toby, who operates primarily out of their Mechanicsville Tpke location, is knowledgeable, helpful, and really goes the extra mile to take care of customers. Go see Toby!”
9AM - 5PM
2580 New Kent Hwy, Quinton“I work in the community with VCU New Kent Emergency Center and they were very helpful to our location when we needed them to assist us with a financial transaction even though we don't have an account with C&F. This is what community is all about. Thank you for your help and time.”
“Let me make this very clear the staff at the bank at BELL CREEK RVA are awesome i have been with them for over 5 years and could go to any other bank but i am sure i wont get the same great service else where ( and i have been with others the service does not compare) . they make me feel welcomed and like family ever time I go. I love the manager ( she trains her staff to treat everyone equal even though I feel extra special lol they make me feel like I have millions in my”
Open 24 hours
8101 Brook Road, Richmond“The WELLS FARGO ATM , AT THE JAMES CENTER LOCATION , IS OPEN 24/7 , ITS NOT INSIDE THE BANK , IT IS OUTSIDE IN THE JAMES CENTERS MAIN LOBBY. THE BANK ITS SELF IS OPEN MON. THROUGH FRI. , AND IS BEST BANK IN RICHMOND.”
“One of the best places for spectacular views of Richmond, Virginia. Although it is an active workplace, it is also a great place for tours and for understanding how central banking affects our economy.”
9AM - 1:30PM 2:30 - 5PM
400 N 8th St #117, Richmond“I could not have asked for better customer service than what I have received with this bank i highly recommended them . Marie has went over and beyond at providing excellent customer service. thank you partners”
“This bank has always given me great service! The tellers have always given me excellent treatment. I am proud to call this my hometown bank. Thank you Mrs. Jamerson and staff!”
8:30AM - 3:30PM
200 W Grace St, Richmond“Thought someone might find this information useful, Don't be tempted or carried away by the many testimonies you read online.This was how i fall into the hands of scammers, Test everyone who claims to be a trader before investing. I invested with MRS ARIELLA CRYPTO, got profits and was able to withdraw. You too can test how her works and see for yourself.”
“The banker Taylor is so awesome, my experience with her was phenomenal . Even though she couldn’t help me notarize my documents, she understood my situation and tried her hardest. She’s an amazing human being”
“Awesome Experience with Mikayla today called in advance so I can make a big withdrawal as soon as I walked to her desk was greeted with a big smile she recognized my voice and gave great expedited service bravo Zulu .... PS do not accidentally grab the commercial door that wasn’t to pleasant”
Open 24 hours
1111 W Broad St, Richmond“To whom it may concern I lorenso Winfield want to let yall know that I am very very pleased with the customer service of Mr Greg and Mrs Rashida "they go above and beyond to make sure everyone is satisfied and pleased " keep up the gd work thank you.”
“Roman and his team have been incredibly supportive of our small business. They’re always responsive and helpful and go out of their way to ensure a positive experience. Thanks for being such an awesome resource!”
12AM - 12PM
4919 Nine Mile Rd, Richmond“The staff has always been nice and professional to me. They seem to be short staffed as most of the time there is a line at the teller window. But then again I do not feel rushed, when it is my turn, at the teller window.”
“I came here to finalize the closing out of my late fathers account. The branch at this location is small and clean. The group of women working there were fast, helpful, and professional.”
“Never had a bad experience with this branch. Everyone is polite, friendly, and helpful. The branch manager, Rachelle Southers, is very personable, attentive, and great at following up in a timely manner. I'm a happy customer, for sure.”