“I feel a little bad posting a 5star review after only good experiences at this post office, but here we are. It's been fine. I haven't used their extra services beyond sending packages, but that has been a fine experience. Good luck fam.”
“The workers are fantastic. They know their stuff, helpful, pacient, and nice, all you have to do is show a little decency. They have to deal with some of the dumbest humans on earth and stay sane. XOXOXOX”
“Truly how is anyone supposed to find this place? The entrance is labeled a Hampton Inn and some new restaurant, no mention of a post office until you’re already inside the building with no markers. Perfectly fine service but a real pain to locate.”
“As others have said, the only downside of this post office is that it is not that easy to find. If you are looking at the (Valero) gas station from the front, it is to the left and ALLLL the way back. Note that it is part of the same building as the gas station.”
“Shiela! You’re the best. USPS should be honored to have you working for them. So very kind and courteous. She makes that place feel like a mom & pop store in the middle of downtown.”
“I just left, I would never think of leaving a review for post office, Dominique (I believe that was his name) was very pleasant at helping me out.. then to fix a mistake I made. This young man knows what he is doing, and it’s providing quality service to his customers!”
“Great service and great people here. All places have rules and regulations not just the post office. Not sure why it’s such a problem for people here. ??♂️ have seen the clerks here endure harassment by people on numerous occasions for things beyond their control.”
“Look. I’ve used this post office for 14 years+ and yes, it has its problems for sure. What place doesn’t? But Anne holds this place down. Thank you Anne for always being super helpful and taking care of us even when her employer sucks. If this location shut down… where would we go? To another location that’s just as bad? It’s the USPS, not this branch. They’re doing the best they can with the situation given to them.”
“Shelby gave excellent customer service!! I had to send an insured package to California and didn't even know which packaging to use. Shelby helped me with everything while efficiently keeping the line moving. I am very pleased with my experience at the Brook Rd USPS in Richmond VA.”
“My September 3rd visit was very good. I had excellent help with my international package. The friendliest employee, I think his name was Alan, made the visit most enjoyable.”
“Had to pick up a missed package that I had to sign for. My interaction with the clerk was pleasant and easy. Gerald is amicable and chatty with customers. He is certainly not the curmudgeon warned about in earlier reviews. I feel safe coming back to this place in the future.”
9:30AM - 12:30PM
5300 Klockner Dr, Henrico
Post Offices
“Never have any problem when I stop. Friendly clerks and great service. The only complaint is the customers that are inpatient and talk to themselves out loud so everyone else has to hear it. Keep up the great job Klockner Rd!!”
“I have always had pleasant experiences and good customer care at Sandston. I also sell on ebay --I have mailed about 1,800 packages since 2016 and only 2 did not make it to customers, however, the trouble wasn't on this end--it was the post office on the receiving end. I think the staff is always courteous, professional, and efficient--they are also very kind to many of the seniors or customers who need special assistance. I thank them for their commitment to service.”