“Great service. Been using them for a few years and they always come through. They have the systems in place to fulfill for demading amazon selling. We can always see what is happening with our orders and merchandise on their online portal. Customer service is quick to respond to our requests and have helped us when we needed inventory worked on or inspected. They even came through and got shipments to Fedex when the fedex truck was not going to come to them during a blizzard. Nice group of people who care about their work..”
“Had been waiting 4 months for this to arrive so when it made it to the terminal on a Friday and they said it would be delivered to my home on Monday, I asked if I could just come pick it up. Everyone was friendly and helpful, and I was in and out in no time!”
“I recently shipped a large haul of various items (glassware, china, musical instruments, paintings) from the US to the UK. Mike was such a pleasure to work with - quick to get back to me with my concerns and willing to go above and beyond in helping me do this. Their custom crating and packing was top notch. Everything arrived in perfect order, and Mike kept me informed about the entire process. And best of all, the price was extremely reasonable. Will 100% work with them again for shipping!”
“Nice warehouse , esay back too dock , my appointment 8 am , am reached here 8:14 am they give me right time door , they start unloading quick very nice all person , I like it this place lineage”
“I feel proud to send my boxes because they are Responsible and thank you very much Rosa Amelia Vásquez and all those who work at DZ Cargo because my parcel from Richmond Virginia arrived safely in Honduras.”
“The manager, Alexis, gave me great customer service, was friendly and gave me a genuine smile (not fake). She assisted me with the small problem that I had. Small things like this make so much difference!”
“Yonna(I hope I spelled that right) has helped me numerous of times now & each time she is so polite, helpful & goes the extra mile! I really appreciate all she does in making my experience a good one! ❣️ keep up the great work ✨”
“Riley was literally the most helpful assistant ever! Helped with trimming our prints, gave helpful advice on how to print cheaper (by ordering online), and, when it started pouring out, gave us a bag for our prints and some large plastic bags to use as makeshift ponchos. Genuinely such a pleasure to deal with :)
For the office itself, it's nice and well organized, color print quality is really good even on regular paper. First time in my life I didn't need to color correct my designs after a test print.”
“I had the pleasure of working with John this afternoon in support of shipping an oversized package. The customer service was exceptional----efficient, professional, polite and knowledgeable. Thank you for a great experience John!!”
“Delta Cargo provided an awesome experience with picking up my koi fish that were delivered. They were very thorough and quick to process everything and assisted me in loading my heavy box. Would most definitely use then again!”
“Excellent place for delivery. Located off Bells Road/Deep Water Terminal Rd. Inbound cardboard delivery located in building #4 on the far side of the property and downhill near I-95/ Powerlines. Check-in with forklift driver. Place can get busy and tight, go slow! Speed Limit 15 MPH. Dockworkers are awesome!”
“[1st Visit, Delivery, 30 JAN 2025]
(appointment 08:00-16:00 / arrival & check-in 14:00/ door 14:30 / check-out 15:00)
check-in at the office via QR —->
get a door by txt —->
park & wait for unloading —->
paperwork in the truck
*** nice guys working
*** super fast unloading”
“This UPS location is strictly used for parcel sorting. No Customer Counter Services provided. The Google Marker is currently incorrectly locating this address on Old Richfood Rd. The actual location is next to Carter Machine on Richfood Rd”
“Barbara and Devette were so very king and fantastic help. I had my 5-year-old niece with me and they were gentle and patient with me and her. They were genuinely caring and helpful. I couldn't ask for a better scenario. They even offered to help me better pack my shipment so that I could get it there cheaper since I had extra space in the box.”
7AM - 11:45PM
2400 E Main St, Richmond
Shipping Centers
“James Clark was great definitely helped out went above and beyond! I got my package and we worked together and made it happen. Thank you so much for all of your help.”
“I was helped right away upon arrival and my shipment was immediately delivered to the dock for pickup. I needed an extra tool and the shipping/receiving pro ran one down for me so I could load up quickly and get back on the road.”
“The automated voice systems are the reason people don't have patience by the time we get to a real customer service rep on the phone. Ten minutes into my call and I'm finally getting connected. Guy on the phone is doing what he can but honestly our delivery guy screwed up. Also wanted to be the 400th review.”
“Thank you LINEAGE LOGISTICS/, as most reviews say. It is right on. Nice service here. My appointment was for 2000, I arrived early at 1430. This was my first time here, getting greeted at the window the lady was so so nice treated me with respect and kindness. They called me to the door at my appointment time was done unloading by 2200. Great place to deliver to. They do have overnight parking very clean restrooms drivers lounge with vending machines. Very clean here. So drivers keep the respect going be kind be nice I’m old school like my mother told me treat people like you want to be treated. Thank you again LINEAGE LOGISTICS/ staff.”