“Riley was literally the most helpful assistant ever! Helped with trimming our prints, gave helpful advice on how to print cheaper (by ordering online), and, when it started pouring out, gave us a bag for our prints and some large plastic bags to use as makeshift ponchos. Genuinely such a pleasure to deal with :)
For the office itself, it's nice and well organized, color print quality is really good even on regular paper. First time in my life I didn't need to color correct my designs after a test print.”
“These guys are real professionals. The crating and shipment they did for us was first-class all the way. Very well made crate and shipping. They also helped me with an auction pickup and made the process very easy. Highly recommended!”
“I feel proud to send my boxes because they are Responsible and thank you very much Rosa Amelia Vásquez and all those who work at DZ Cargo because my parcel from Richmond Virginia arrived safely in Honduras.”
“The manager, Alexis, gave me great customer service, was friendly and gave me a genuine smile (not fake). She assisted me with the small problem that I had. Small things like this make so much difference!”
“Three cheers for Omar! His persistence in helping us locate a lost tracking number was invaluable! Not only did he find it, but also found our missing package! Thank you, Omar!”
“Estes Express has always gone above and beyond for our shipping needs. Using Time Critical Services is totally worth it, especially for the needs of our company. I love using and working with Estes.
Pam P.
Carpets Wholesale Inc.”
“The downloads are fast but they have to report to the end of the building because later there are colleagues who take advantage of them who do not respect those who arrived first”
“I had the pleasure of working with John this afternoon in support of shipping an oversized package. The customer service was exceptional----efficient, professional, polite and knowledgeable. Thank you for a great experience John!!”
“Yonna(I hope I spelled that right) has helped me numerous of times now & each time she is so polite, helpful & goes the extra mile! I really appreciate all she does in making my experience a good one! ❣️ keep up the great work ✨”
“[1st Visit, Delivery, 30 JAN 2025]
(appointment 08:00-16:00 / arrival & check-in 14:00/ door 14:30 / check-out 15:00)
check-in at the office via QR —->
get a door by txt —->
park & wait for unloading —->
paperwork in the truck
*** nice guys working
*** super fast unloading”
“This UPS location is strictly used for parcel sorting. No Customer Counter Services provided. The Google Marker is currently incorrectly locating this address on Old Richfood Rd. The actual location is next to Carter Machine on Richfood Rd”
“I was helped right away upon arrival and my shipment was immediately delivered to the dock for pickup. I needed an extra tool and the shipping/receiving pro ran one down for me so I could load up quickly and get back on the road.”
7AM - 11:45PM
2400 E Main St, Richmond
Shipping Centers
“I drove 30 miles to drop my critical documents at the DHL warehouse Richmond VA to be shipped to Zimbabwe in Southern Africa. These documents arrived safely within 5 days as promised which was great!. But I really want to review the service provided by a gentleman called Juan (Wan?) at the DHL office. From the moment I arrived the service he provided was impeccable, thoughtful, careful, polite and precise. He took time to explain everything he was doing and was taking extra care when I told him these documents were irreplaceable. I was really impressed with the way he handled my case. Thank you to Juan and DHL for taking care of my documents! And thanks to the team in Zimbabwe for dropping them off efficiently.”
“The automated voice systems are the reason people don't have patience by the time we get to a real customer service rep on the phone. Ten minutes into my call and I'm finally getting connected. Guy on the phone is doing what he can but honestly our delivery guy screwed up. Also wanted to be the 400th review.”
“Thank you LINEAGE LOGISTICS/, as most reviews say. It is right on. Nice service here. My appointment was for 2000, I arrived early at 1430. This was my first time here, getting greeted at the window the lady was so so nice treated me with respect and kindness. They called me to the door at my appointment time was done unloading by 2200. Great place to deliver to. They do have overnight parking very clean restrooms drivers lounge with vending machines. Very clean here. So drivers keep the respect going be kind be nice I’m old school like my mother told me treat people like you want to be treated. Thank you again LINEAGE LOGISTICS/ staff.”