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“Very thankful for great help from GRACE at the Atlas Walk store. I am 82 and really appreciated her knowledge, patience and kindness explaining my questions about using my smart watch and cell phone Thanks.”
“Outstanding service.
The staff is very knowledgeable and very helpful.
The whole staff has a very pleasant way of treating customers with respect.
These young staff is an asset to Verizon.”
“I had an excellent experience at T-Mobile thanks to the outstanding service I received. Matteo and Lenny who assisted me were incredibly knowledgeable, patient, and genuinely focused on making sure I got exactly what I needed. They walked me through the process of upgrading my phone and made everything feel simple and stress-free.
Not only did they help me get my new phone, but they took the time to explain the benefits of adding an Apple Watch and a tablet to my plan. They answered all my questions clearly and never made me feel rushed or pressured.
What stood out the most was the professionalism and friendly attitude. They made the whole experience enjoyable, I left the store feeling confident in my purchases and very satisfied with the level of service I received.
I highly recommend this location, especially if you get the chance to work with them ☺️”
“It was great experience in Verizon Ashburn village. Asim a guy with green eyes helped me alot and did everything to get me a good offer. They were very good and help you with everything you need to get you what you need or works for you. I recommend this center more than any other Verizon store.”
“Excellent service, very professional and friendly staff. The work was completed on time .I highly recommend them to anyone looking for quality and reliability services.”
“Absolutely brilliant company; highly recommended. From what they offer service wise, to their excellent staff I have nothing but the utmost respect for Envoi. Service wise reliability is excellent, audio fidelity is better than 95% of VOIP phone providers, plus if you have any issues they will assist you professionally until your issue is resolved. Consistently exceeded my expectations, and this is coming from a firm with 5000+ employees, in 17 states, we are completely satisfied with Envoi and have moved all of our office phones to their service. Speaking of service, their staff are always professional, quick to answer questions, friendly/courteous, and to their credit all of our issues have been handled in a single call or email, and quickly. Service outages have been nearly non existent, unlike with our former telco provider, which is a real plus as we as a business depend heavily on reliable phones. If you're looking for a world class VOIP provider look no further, simply put you won't find better. Thank you Envoi.”
“Amazing customer service! I always enjoy coming to this store. I have been a loyal customer for 3 years and the ladies here are amazing. They always help me whether it’s with my bill or for a new phone, with a smile on their face.”
“So my experience here started off on a low and ended with a high. All thanks to a certain T-Mobile representative named Sebastian!
Initial walk in, issues with T-Mobile rep Alex: When I walked in, there was a line to get service which was fine with me. After 10 minutes waiting this guy walks in and the Representative took him dismissing everyone's time who had been waiting. His name is Alex and he is extremely rude! Don't go to him, I tried to warn you. He is not friendly and his vibe is not welcoming! Alex will have everyone jump in front of you while you waiting just like he did us today. Again, don't go to Alex.
Experience changed, Sebastian: Sebastian came from the back of the store and I was instantly greeted. What's crazy is that Alex told him that someone else was next when I was the one that was next smh. Anyway, Sebastian took me and he was really knowledgeable and kind. You can tell that he really knows what he's doing and all the other Representatives go to him for questions about the phones from customers. Go to him with all your promotions, services, anything you need he can do with no problem! He is a great representative and more importantly a great person! Please give him a raise!
Overall: This store depends on who you have as your representative in order to give you an experience. If you want bad service, rude and an unwelcomed atmosphere, go to Alex. If you want an exceptional experience and a representative who is great with promotions going to get you good deals and care about all your needs, go to Sebastian.”
“I went in honestly not sure about switching to T-Mobile but I walked out switching my and all my kids - mostly thanks to Nawreen. She walked us through all the deals and did all the work. I was really impressed!”
“Came in with a sim card issue and store was able to help me very quickly.
Appreciated the help so much that I came back to upgrade my phone to a Samsung.
Come see Eadonay, she will fix everything.”
“Patrick at Gainesville X Finity is an educator, professional , tech savvy, and so friendly ! He wants what is best for the customer. The other staff was helpful as well. Great prices !”
“Aryan has done a great job helping me and my family out! I don’t know what he did, but he got my girlfriend a new iPhone 16 and I
Apple Watch 11 for FREE! Thanks to David, he through in a free case as well! No trade-in needed!!!”
“Excellent service and support! Zack came up with a whole range of solutions for our cell phone / plans needs. Very friendly and professional, I highly recommend this store!”
“I had a great experience at the Verizon store. The staff was friendly, helpful, and made the whole process quick and easy. They explained everything clearly, helped set up my new phone, and made sure everything was working before I left. Excellent service and a smooth visit overall!”
“Working with Luis today was a pleasure hey was very knowledgeable and gave us very fast service and would recommend him for other clients and look forward to seeing him in the future”
“We’ve been using Nova’s service for many years, in this rural blind spot and, from the start, service has always been excellent and prompt. We’ve been moved onto the most appropriate service for our location as options have changed. Always delighted to be doing business with Nova Wireless”
“We've been working closely with EdgeconneX for the past year, most of which has been spent working on various projects with Laura directly.I can honestly say that Laura is one of the most polite, professional and kind people, I think that I've ever had the joy of working with!The team are super thankful when projects run as they should, but are also really understanding if things don't run in the way they expected.”
“Rebekah did an amazing job with the upgrade. Me and my mom were helped in a timely manner on a super busy sunday night right before closing. Rebekah deserved that raise !!! Go see her if you need an upgrade or new service she's going to get you right !!!”
“Took me three minutes to exchange a TV box. Very professional. Tried twice to get a box shipped to me to avoid a 50 min. trip. .no luck! Talked with two guys from India..both promised a box to be shipped to me in a week. Forget calling Xfinity and go to your nearest store for service.”
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“Had a great experience visiting the Verizon store and Doug was so thorough and helpful with the whole process regarding getting a new sim and discussing with us the benefits of trading in and upgrading on our current plan. Made the experience smooth and convenient and looking forward to coming back and working with Doug again!”