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“I can’t recommend this uBreakiFix location enough. I came in because my phone wouldn’t stay charging—it would start for a second and then stop. I tried the DIY route (toothpick and compressed air), but it didn't work. The team here had it fixed in less than five minutes using professional cleaning tools and, amazingly, didn't charge me a dime.
This wasn’t a one-off, either. They’ve helped me with a bizarre startup error before (fixed in minutes for free) and once saved a waterlogged phone with a screen replacement that made it look brand new. They are fast, honest, and clearly care about their customers.”
“Had to unexpectedly buy a new phone when my own phone crashed and burned. We were greeted by Sahar immediately and she made the process of deciding on and purchasing a new phone very easy. I would highly recommend this AT&T location if you need a new phone or need help with your present phone!”
“I took my older Moto G Stylus (2020) phone in for a new battery. Arzo, the young manager, replaced the battery in under an hour with a genuine Motorola battery at a reasonable price. She was friendly, efficient, and professional. I will be recommending this business to others and will use them again.”
“Verizon representative named Coffee provided excellent customer service for us today! Phone was hacked. He knew exactly what to do to help us scan for malware and protect our phone data going forward. Highly recommend! Thanks for the great customer service!”
“I had the best experience at the Cricket in Stirling VA today. Cinthya and her colleague went above and beyond to help me select just the right iphone upgrade and then spent a great deal of time making sure my old phone was backed up before sending my information to the new phone. I felt very valued and respected. I highly recommend Cinthya and her team at Stirling. They run a very friendly, professional and efficient store. Several customers came to the store while I was there and everyone was treated with care and efficiency! Highly recommend!”
“We’ve had an excellent experience working with Network Strategies Ashburn. Their team is knowledgeable, professional, and always quick to respond whenever support is needed. They’ve provided reliable IT solutions that have greatly improved our daily operations.”
“Best phone repair place you can go to in the area. employee was wonderful and did absolutely everything in his power to help me, prices were good as well. i felt like i was just getting helped out with a problem by a friend and not just a random customer. very thankful!”
“I originally tried to get a phone and set up a work plan through the Cricket website, but ran into an issue because the billing address on my credit card didn’t match the shipping address. So I ended up going into the Cricket Wireless store in Herndon instead.
I had no idea there was a location so close to me, and I’m really glad I stopped in. Sandra was awesome and made the whole experience incredibly easy. I walked out within 30 minutes with a brand new activated phone, a case, a charger, and my cell phone plan all set up.
Honestly, going into the store was easier than dealing with it online. Thumbs up across the board. Thank you, Sandra!”
“I had the best experience at Phone Doctor in repairing my Galaxy cell phone. Quick, efficient, honest and with customer service that convinced me to continue supporting this local, community store. I spoke with Amin who provided suggestions in case I wanted to upgrade my cell phone without pressure and full transparency as to what I would get for the price value I was looking for. I also was helped by Brittany and Clara who both made my repair fast and with a quote that remained true an estimate time needed and price of the repair. I highly recommend stopping by for all questions and repairs. It's rare to find a local business that not only claims integrity, excellent customer service and quality products but that actually shows up committing to that standard by giving you exactly that. I trust Phone Doctor for all future repairs. Merci Beaucoup Amin!”
“The staff were incredibly helpful and knowledgeable. Carlos went above and beyond to answer all my questions and find the best plan for my needs. The service was efficient, and I left feeling confident in my purchase. I highly recommend it!”
“We walked in to change my parent’s plans to our plans. Marcos was super patient, helpful and guided us to make the decisions that work best for each of them. Highly recommend the store and Marcos!”
“They have good customer service here. I recommend everybody from the Manassas area to come in there's a beautiful woman here that likes to help. Great with customer service
Francesca, check her out by your phone just from her”
“I had the most wonderful experience visiting AT&T. The environment was so friendly and welcoming. Shaq/manager helped me with the process of purchasing a new phone and made the transition easy. 10/10 costumer service!!”
“Well, that was my first time visit to their store. I was attended by Afnan Mahmood and he followed up from begining till my phone got fixed completely. I went there right before their closing time on Saturday evening. But Afnan make everything easy. He was very friendly. They closed Sunday, By Tuesday I picked up my phone withvery reasonable charge So, at this point I totally trust them with their work. And ofcourse will visit them to check out the phone accessories time to time.I will give 5 Star for both Service & Repair⭐⭐⭐⭐⭐”
“Rodrigo Garcia at the AT&T store in , Virginia was absolutely amazing throughout the entire process. He helped me set up our new contract and made transferring my phone line from Verizon incredibly smooth and stress-free.
He was patient, professional, knowledgeable, and took the time to answer all of my questions. Everything was handled quickly and efficiently, and I truly appreciated how helpful and kind he was during the whole experience.
Highly recommend working with Ricardo if you need assistance — excellent customer service from start to finish!”
“Yesterday I went to a couple of ATT stores. Nate was the manager, and Richard was the sales associate. Both were amazing. I do believe new computers would be great, as the handhelds had some issues paying. Richard, who sold me the phone, was more than courteous and helped answer every question.
Thank you again
David”
“Outstanding service.
The staff is very knowledgeable and very helpful.
The whole staff has a very pleasant way of treating customers with respect.
These young staff is an asset to Verizon.”
“Kimberlin is the person to go to she is so honest and so nice and very knowledgeable and helpful I had to give her five stars she did a great job she didn't just try to sell me something just to make money off of me she really tried to actually help me really made me feel like she actually cared and I'm just really grateful if they had a couple more stars I will put it thanks again Kimberlin..,?”
“Excellent service, very professional and friendly staff. The work was completed on time .I highly recommend them to anyone looking for quality and reliability services.”
“It was great experience in Verizon Ashburn village. Asim a guy with green eyes helped me alot and did everything to get me a good offer. They were very good and help you with everything you need to get you what you need or works for you. I recommend this center more than any other Verizon store.”
“Recently went there with my family. Daniel over there was super helpful despite us coming in towards the end of the day. We couldn’t get all the things we went for done but he was very kind and funny as he helped us with what he could. Stellar service from him. In the past it’s been nothing but the same.”
“I went in on Friday to upgrade my phone. Jose helped me out with getting my new phone set up, getting everything from my old phone to my new phone, and looking at different plans. The process is intimidating to me, and Jose was so patient and thorough. He reminded me about accessories I would need for my phone, but wasn’t pushy about it. 5 Star customer service! I will return to this AT&T, and have recommended it to my family and friends.”
“Robert was amazing, He was very helpful and also ensured we smoothly transitioned to the new phone smoothly. Loved the customer support and will definitely refer for our friends.”
“New review (June 2022) see my review of ATT Dulles Town Center too as this is a package (ask for RJ and Fabiana). Lost my phone and successfully replaced it at ATT and as before, go to Cellaris for accessories. Trevor is now managing day to day very well and with tremendous customer service and personality. Wherever you get your phone, save money and have a great service experience with Cellaris and Trevor. Trevor had my cover coming in but did surgery on my old cover to accommodate camera, and got me new plug for my USB to the new phone connection(different from my previous phone). Perfect complement for any phone you get anywhere in the mall. GO!.Just had to commend the Cellaris team (father and son) for their outstanding service and value. I first met the team when I bought a new phone st the ATT store and a salesman there told me not to buy at ATT but to run down a floor at the mall (they are located near the food court elevator as a hallway kiosk). Yesterday my partner needed a new cover for her I phone and the kiosk had five shelves of options which they let me sort through (sending photos to my partner). It turns out she had a different model then I thought so I had to exchange the cover. Though the model needed a bigger cover the exchange had no additional charge. Today my partner wanted a new phone as her screen had multiple cracks and was difficult to read. Noticing the kiosk also did repairs we dropped it off and went shopping. Got a text within 30 minutes that the screen wss done and my partner and I agree it looked like new. Fair price and saved a significant expense. If you need a cell phone cover or repairs, GO. You won't regret it.”
“I called so many people before calling A+. He actually listens to you and explains the process. Very nice guy. He wasn’t able to help me but he helped me understand how and why and what to do next! Great service and trusted person.”
“Visited this place for the first time to replace my cellphone screen. Their price is very reasonable and they fix my phone in 10 minutes. Very professional and their customer service was great! 100% recommended.”
“Edris T was fantastic at the sterling VA at&t store. He handled several customers all at same time and was so polite. He seemed to understand things thoroughly and gave us all great service. He never got stressed out”
“We stopped by Verizon to set up a new plan for my mom and Nick was awesome! He walked us through everything step by step, answered all our questions, and made sure we felt comfortable with our choices. Super patient, welcoming, and great customer service all around!”
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“Had a less than perfect experience at Fair Oaks Mall on Saturday evening went and met with the VERY helpful (I’m so sorry I forgot her name) lady who was there and was very helpful on Sunday morning
She got me and my watch up and running in no time
Thank you so very much
200 stars!!!”