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8:30AM - 7:30PM
25050 Riding Plz #130, South Riding
Shipping Centers
8:30AM - 7:30PM
13344 Franklin Farm Rd A, Herndon
Shipping Centers
“By far the friendliest UPS and they work very efficiently. Have never had an issue dropping off any packages and it’s rare to go into any establishment nowadays and literally EVERYONE is a pleasure to work with. Thanks!!”
“This is hands down the best customer service I’ve ever received. I needed to send out a few documents with notarization and the owner went above and beyond to ensure everything was handled smoothly and promptly. I’m incredibly grateful for all the help—thank you so much for making it happen!”
“Wonderful customer service beautiful. At this beautiful establishment, mail was sent off on time and wonderful cost of customer service. The?
The clerk Very helpful Instead, facts. I recommend a anyone and everyone to come here and send off their mail”
“I highly recommend Pender Air. I've moved my cat internationally a few times now, and have always had positive experiences with Pender. All staff members are consistently professional, and quick to respond to my questions or concerns about the entire process. This is a company which truly understands the needs of pets and their humans! I would also like to mention Lesley L. in particular, for her dedication in getting our cat from A to B as smoothly as possible. 5 star service.”
“Casey was absolutely fantastic! She helped us tremendously by troubleshooting printing options and provided recommendations to make things easier. She went above and beyond to help us out.”
“The UPS team in Centreville does a great job. We needed several documents notarized and witnessed in a short period of time and the Manager and staff all were extremely patient and helpful with our request. Outstanding customer service from all team members!”
8:30AM - 7:30PM
42395 Ryan Rd #112, Ashburn
Shipping Centers
“I called ahead as the store was to close soon and asked if they would stay open a few more minutes to allow me to make a return that had to be done today. When I arrived they allowed me to come in and treated me with courtesy as they quickly processed my return. Superb customer service from this UPS location. Thank you so much!”
“Craters and Freighters shipped a large painting from DC to New England for me. The service was excellent! They explained the process fully, gave me a clear estimate of cost, called to keep me up to date on when the painting would arrive, packed it in a manner that it was fully protected. Did superb coordination with a local company that picked up the painting from the Craters and Freighters hub nearest to me. The local company, Action Moving and Storage, also was excellent and delivered the painting, removed all the packing materials and brought it into my house, flawlessly. Highest recommendation!!!”
8:30AM - 7:30PM
43330 Junction Plaza Suite 164, Ashburn
Shipping Centers
“Writing this as a shout out to Durga. We havev been doing some important paperwork and sending it through this ups. Durga was extremely patient and helpful with us. I watched as she single-handedly navigsted the sudden onslaught of customers yesterday. She is pleasant annd helpful to everyone. We all need more efficient people like Durga in customer service!”
8AM - 7:30PM
8665 Sudley Rd, Manassas
Shipping Centers
“I have had to do all sorts of returns as this location over the years and the staff is incredibly helpful and friendly. Recently, I was trying to return a huge table and they helped me get it out of my car and into the store. Then when it turned out the shipping cost would be more than I paid for the table, they helped me put it right back in. It was scorching hot outside too. I really appreciate their service and help!”
“The manager here is absolutely amazing! Every time I come in, he’s friendly, professional, and efficient. I’ve seen him multitask with multiple customers at once and never miss a beat. He always keeps things moving quickly while still giving great customer service. Excellent experience every time—I highly recommend this location!”
“I’ve called this place few times for information & to inquire about their services. They have an excellent customer service courtesy & knowledge of their products/services. I would definitely go to/through them when the need arises & refer them to all I know.”
8:30AM - 7PM
12332 Towncenter Plz, Sterling
Shipping Centers
“Jay is an amazing person with prompt service. His work is so fast and proactive in getting the right details to provide right suggestions & price too. My return orders were many but he just completed with in 5 minutes. That was quick! Appreciate this guy here.
Great work!
Thanks much!”
8:30AM - 7:30PM
45591 Dulles Eastern Plaza Suite 132, Sterling
Shipping Centers
“Mike was great. Despite handling everything on his own & juggling multiple tasks, he remained patient & delivered top notch customer service. He also seemed very knowledgeable, which made the whole experience smooth!”
“Not all UPS stores are the same because the guys here are great!… always helpful, don’t give you the stink eye if you need a label printed and just warm vibes. Keep up the great work boys!”
“Inside Office Depot. Easy dropoff at customer service.FedEx customer service is not great at other locations. They typically take much longer to give a receipt if you have to drop a package. And many times they try to upsell, do better packaging etc. This location is better than other locations.”
“The UPS Storeoffers SO MANY services and they are all completed VERY fast. Bottom line, I always receive outstanding customer service.
Thanks!”
“Steve and his teams quality service is unmatched. I would trust them with any printing or postage needs and Grant has saved me on several last minute printing jobs.”
“I want to give a huge shout out to B****na. (Anonymized name)
I had an issue where a package I shipped a month ago did not show any updates in the USPS system. Initially I went to this UPS store and spoke to another employee. He told me there was absolutely nothing he could do and told me to contact USPS. After me trying to peel the onion and get more answers I got absolutely nothing. He then sent me on my way.
I then spent the next hour on the phone trying to get assistance and eventually got in contact with a USPS agent. She told me the tracking number was not valid and there was nothing she could do either. Now I’m scrambling.
Finally I went back to the same store. B****na was able to query the system and let me know the package was delivered successfully a few hours prior. She did this in no time.
Huge thank you to her!
Other employees should definitely take notes and learn from her example!”
“The people here are very friendly and efficient. I come here for notary services and to ship packages for my Etsy store. They are always great, the place is well kept and clean. 10 out of 10 will always come to this location. Thanks Endre!!”
“Amro was very helpful and made recommendations on my print and laminating project that I presented to him. I was in and out quickly despite it being 11 days before Christmas! I will gladly return for all of my shipping and printing needs.”
“The UPS Storeoffers SO MANY services and they are all completed VERY fast. Bottom line, I always receive outstanding customer service.
Thanks!”
“The staff is very friendly & professional. The service is also fast. I was not happy last year but they have definitely improved. I am coming back for all my little jobs to get done here.”
“I sent 9 boxes to South Korea and all of the boxes arrived within a week including the customs clearance. The price was reasonable too. I will be using this service again.”
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“Quick and easy place to use for Amazon returns. The layout of the shop is so much more streamlined than before the remodel. Way less chaotic. Staff is fast and efficient.”