“We came in and everything was explained very well. Wali gave helpful suggestions, showed us the best course of action, and took the time to review every plan in detail. We really appreciated his patience and professionalism and switching from T-Mobile was an easy decision because of him.”
“Robert (CJ) was seriously awesome when it came to transferring our services. We ran into some issues with the initial startup and he was able to walk us through exactly what went wrong and how to fix it. He spent the whole time working with us in a patient and friendly manner and - even though it took a while - he never complained and was genuine in ensuring we had everything taken care of as new Verizon customers. He really emphasized customer service and we greatly appreciated his help and sense of humor. Thanks, CJ!”
“Adam at the Old Keene Mill location is so wonderful to work with. I had a serious issue and came back a few times - on each occasion secretly hopeful he would be there as he is super knowledgeable and solution oriented. I’ve dealt with other T Mobile reps over the years but they don’t compare. Thank you Adam for your invaluable assistance. T-Mobile is lucky to have you on their team!!”