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“The store is amazing. They have wonderful things here. Support this Black owned business in Springfield Mall. The prices are good!!! I would recommend this place to a friend.”
“Patrica was incredibly helpful! She walked me through the entire process of getting a suit. I was grieving the loss of my mother, and she was patient and calm with me through the entire interaction! Session incredible asset to this company.”
“Solid location and friendly staff. Great for kids stuff. Mens clothes has a decent selection but can feel a little more limited and they don’t usually cary tall sizes in store.”
“Grew up with Hot Topic and now I’m coming back more for promo products. Been here one other time but wanted to say Jeremiah is PHENOMENAL. He keeps the waiting line chill and organized and updated. 10/10 experience. Everyone needs to be him.”
“Met the store owner today Aria i think her name was (sorry if i got it wrong homegirl). She helped me find everything i needed and was very attentive and met my needs perfectly. There is a thousand skate shops, only one with this kinda customer service. Thanks for bein you”
“The second I walked into this store, I felt like I was at a family reunion, minus the weird uncle. Miss Kathy greeted me right away and showed me around like I was the VIP of retail. I told her I wasn’t a secret shopper (because if I was, it wouldn’t be a secret anymore, right?) and we both laughed ?
The store looked amazing—jeans folded so perfectly I was scared to touch them, shirts stacked like they were in Jenga but somehow better. It actually gave me flashbacks to my old retail job in NYC, except this was way more fun and less… folding.
Thanks to Kathy, I walked out with jeans and a varsity jacket that make me feel cooler than I probably am. Honestly, 10/10 experience. If retail had Dundies, this store would win “Best Customer Service. Thanks ? for your help!”
“Always love employees working there. i've caught some great deals there in the past. Prices aren't too unreasonable, but it is on the higher end of clothes.The skate services are exclellent. They'll assemble ypur board for free, they might even do it if you haven't purchased parts from the store.I've always felt pretty invited by the atmosphere.”
“Dee was absolutely AMAZING with customer service I had lil issue with my kid getting the wrong color shoes and they helped me resolve this issue with so much kindness”
“Such a great experience at this location thanks to Marco! He was super helpful in helping me find some great work pants. Even though I didn’t want to try on a million pairs, he made the whole experience easygoing and stress-free.”
“I had a great experience with Tigist in the Men’s Department at Macy’s. She was incredibly kind, friendly, and very knowledgeable, which made finding what I needed easy and stress-free. Her customer service was excellent—helpful, attentive, and patient. She also brought such a positive energy that made the visit feel welcoming from start to finish. Truly appreciated her support and professionalism.”
“I had trouble having a pack of delivered here and I had one person that helped me. His name is Carlos. He went above and beyond to look for my package so I really want to thank him. He didn’t amazing job very helpful and that’s very important.”
“My favorite store! Always helpful,someone's always available! Never have issues with internet orders nor same day pickup! The manager is always visible and always attentive. I've watched her jump in to help a plenty of times! This is why I wont frequent anywhere else! We'll not just that! Thank you AE for being here during my weight loss journey from size 14 to size 4-6?”
“I had a great experience. I came in just before closing on a weekday to exchange something that was damaged. I asked questions and for help finding sizes and the cashier was responsive and helped go through back stock to look. I asked to try on some items and wasn’t rushed or reminded of the time. I ended up adding extra items to my exchange and then asked if the carried size 15 in Jordan’s at the register. The manager (Mikaela) didn’t just answer yes or no but actually remembered she had seen a size 15 in the latest drop and went back there to grab it. Keep in mind it already after 9pm. I asked to the same question at another dtlr location and the cashier just said “sometimes” and that was that. I tried on the shoes and bought them and really appreciated the effort. I only came for an exchange and left with two huge bags and a smile on my face. Customer service matters.”
“Visited the H&M at Tyson and grabbed a top and a tee. The store was well-organized and had a good variety. Both pieces had great fabric quality and fit nicely. Happy with the purchase!”
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“Top notch collection . Customer service 10 out of 10!! I got my suit from Lawrence clothier it was amazing fitting I will highly recommend this place their collection is 10/10❤️❤️ love it”