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“The store is amazing. They have wonderful things here. Support this Black owned business in Springfield Mall. The prices are good!!! I would recommend this place to a friend.”
“Awesome customer service thanks Miranda & Sam . You girls made my shopping experience so wonderful definitely will be coming again this was worth the 1 hour drive .”
“Solid location and friendly staff. Great for kids stuff. Mens clothes has a decent selection but can feel a little more limited and they don’t usually cary tall sizes in store.”
“Have to drop a quick review, all positive. I was late to giving back a shirt rental, which carries a fee. My man Joseph gave me great customer service and waived all penalties. I’ve had nothing but great experiences at this location, and this is another example as to why I’ll continue to provide them my business! Highly recommend this establishment. And make sure to ask for Joseph, he’ll hook you up with what you need.”
“Always love employees working there. i've caught some great deals there in the past. Prices aren't too unreasonable, but it is on the higher end of clothes.The skate services are exclellent. They'll assemble ypur board for free, they might even do it if you haven't purchased parts from the store.I've always felt pretty invited by the atmosphere.”
“The second I walked into this store, I felt like I was at a family reunion, minus the weird uncle. Miss Kathy greeted me right away and showed me around like I was the VIP of retail. I told her I wasn’t a secret shopper (because if I was, it wouldn’t be a secret anymore, right?) and we both laughed ?
The store looked amazing—jeans folded so perfectly I was scared to touch them, shirts stacked like they were in Jenga but somehow better. It actually gave me flashbacks to my old retail job in NYC, except this was way more fun and less… folding.
Thanks to Kathy, I walked out with jeans and a varsity jacket that make me feel cooler than I probably am. Honestly, 10/10 experience. If retail had Dundies, this store would win “Best Customer Service. Thanks ? for your help!”
“Nicholas Javier help my husband and I! He was absolutely amazing and very professional because we were very lost as to what we were looking for for our teenage son, but he made everything super easy thank you so much and you all should keep him forever?”
“Cody was such a gem! As a former retail worker, I can confidently say that he went above and beyond to make sure I was a satisfied customer! I live further away from this location, but I had decided that this is my new home store! Thank you Cody!”
“Dee was absolutely AMAZING with customer service I had lil issue with my kid getting the wrong color shoes and they helped me resolve this issue with so much kindness”
“I had a great experience with Tigist in the Men’s Department at Macy’s. She was incredibly kind, friendly, and very knowledgeable, which made finding what I needed easy and stress-free. Her customer service was excellent—helpful, attentive, and patient. She also brought such a positive energy that made the visit feel welcoming from start to finish. Truly appreciated her support and professionalism.”
“Great clothes and customer service. Lady manager always helps me out with finding jeans and doing exchanges, overall nice patient people. Been shopping here for awhile now since closer than Tysons and not so packed, only complaint is that their music never seems to change, I’m sure the workers have gone insane or on their way. Like someone mentioned before, no Christmas music during holidays was a bit sad.”
“I had a great experience. I came in just before closing on a weekday to exchange something that was damaged. I asked questions and for help finding sizes and the cashier was responsive and helped go through back stock to look. I asked to try on some items and wasn’t rushed or reminded of the time. I ended up adding extra items to my exchange and then asked if the carried size 15 in Jordan’s at the register. The manager (Mikaela) didn’t just answer yes or no but actually remembered she had seen a size 15 in the latest drop and went back there to grab it. Keep in mind it already after 9pm. I asked to the same question at another dtlr location and the cashier just said “sometimes” and that was that. I tried on the shoes and bought them and really appreciated the effort. I only came for an exchange and left with two huge bags and a smile on my face. Customer service matters.”
“My favorite store! Always helpful,someone's always available! Never have issues with internet orders nor same day pickup! The manager is always visible and always attentive. I've watched her jump in to help a plenty of times! This is why I wont frequent anywhere else! We'll not just that! Thank you AE for being here during my weight loss journey from size 14 to size 4-6?”
“Visited the H&M at Tyson and grabbed a top and a tee. The store was well-organized and had a good variety. Both pieces had great fabric quality and fit nicely. Happy with the purchase!”
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“Top notch collection . Customer service 10 out of 10!! I got my suit from Lawrence clothier it was amazing fitting I will highly recommend this place their collection is 10/10❤️❤️ love it”