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“Great customer service! Gina was really helpful. The dressing rooms have fans! Would have given 5 stars but some of their clothing is expensive given the quality.”
“Awesome customer service thanks Miranda & Sam . You girls made my shopping experience so wonderful definitely will be coming again this was worth the 1 hour drive .”
“Solid location and friendly staff. Great for kids stuff. Mens clothes has a decent selection but can feel a little more limited and they don’t usually cary tall sizes in store.”
“This is the best Talbot outlet store. I never walk out empty handed except for this last visit. Their inventory is very low. Only summer shoes, no coats, very little to offer at this time. I'll try again in a couple of months
Stopped today 4/25/22 and was so disappointed. Prices are much higher. I found better buys at the Talbott company store. Merchandise is outdated and shoes are basically gone. Buy three and get 60% off but the prices are very high so it's not a true sale. Guess I won't be back. Nice while it lasted
So I went back again 10/2022 hoping it would be better. Very disappointed again. This was my last trip.”
“Nordstrom Rack is awesome good mark downs on very nice clothes best deals Great customer service at the cashier checkout get that Nordstrom credit card for the best deals Women and Men we all love ❤️ to shop saving is always good.”
“Lots of styles and new stuff every week or two, but a little more expensive than the other fashion stores! Large selection and variety, including an entire section of formal dresses.”
“Elena and Tanja went completely out of their way to find an item in another size for a RETURN from another store I purchased yesterday. Went in back room, through boxes, etch. They were SO PATIENT and SO KIND! I couldn’t believe it! Thank you both so very much! Above and beyond!!!”
“* Saturday Shopping! The mall is packed. Looking for slacks, shirt, tie, button down! Bingo! Great selections! Nice colored! Getting little man ready for the school spring music ? concert! Bought light grey slacks! Great sale! Good fit!”
“Always love employees working there. i've caught some great deals there in the past. Prices aren't too unreasonable, but it is on the higher end of clothes.The skate services are exclellent. They'll assemble ypur board for free, they might even do it if you haven't purchased parts from the store.I've always felt pretty invited by the atmosphere.”
“The second I walked into this store, I felt like I was at a family reunion, minus the weird uncle. Miss Kathy greeted me right away and showed me around like I was the VIP of retail. I told her I wasn’t a secret shopper (because if I was, it wouldn’t be a secret anymore, right?) and we both laughed ?
The store looked amazing—jeans folded so perfectly I was scared to touch them, shirts stacked like they were in Jenga but somehow better. It actually gave me flashbacks to my old retail job in NYC, except this was way more fun and less… folding.
Thanks to Kathy, I walked out with jeans and a varsity jacket that make me feel cooler than I probably am. Honestly, 10/10 experience. If retail had Dundies, this store would win “Best Customer Service. Thanks ? for your help!”
“Rubina Aunty is one of the best tailors in Virginia! I had taken my wedding outfits to so many tailors in NJ and they all got messed up. After going to her, she fixed everything perfectly in less than a week and even did same day alterations for some things. Cant recommend her enough!”
“Nicholas Javier help my husband and I! He was absolutely amazing and very professional because we were very lost as to what we were looking for for our teenage son, but he made everything super easy thank you so much and you all should keep him forever?”
“Cody was such a gem! As a former retail worker, I can confidently say that he went above and beyond to make sure I was a satisfied customer! I live further away from this location, but I had decided that this is my new home store! Thank you Cody!”
“I had a great experience with Tigist in the Men’s Department at Macy’s. She was incredibly kind, friendly, and very knowledgeable, which made finding what I needed easy and stress-free. Her customer service was excellent—helpful, attentive, and patient. She also brought such a positive energy that made the visit feel welcoming from start to finish. Truly appreciated her support and professionalism.”
“Afshan from Sonia Jewelers is the best, she fixed my eyebrows after I messed them up and she is very affordable and sweet! Would recommend going to her for beauty needs like tinting, waxing, and threading!! The jewelry side are very nice as well. Beautiful jewelry would spend my money here!”
“This location was the best I’ve been to over many years of purchasing LOFT products. A young woman named Bella was extremely helpful finding me specific styles and sizes. I will be returning shortly!”
“I decided to get my hair done at the JcPenny salon in Springfield Mall and loved my experience. My stylist name was Kenya. She was very friendly and knowledgeable. By the time I left Kenya's chair, I had a new stylist and a fresh, bouncey new hair style. Will definitely go back again.”
“Lovely place , lovely treasures. Some products are shockingly high priced. The ladies are wonderful. But every now and then one of the volunteers is simply unpleasant. Today one with very short hair in her late 60s was focused on trying things on herself, then made some jokes in poor taste to another shipper about buying blouses from someone who retired , then stating to a colleague , in fact the donor had a funeral but she lied to make it for a lovelier info tot he shopper?!!! lol as if the shopper and all of us could not actually hear her! Back to the stuff , super cute, but a bit over the top priced. A Dooney and bourke, super used goes for 225, when you can buy a brand new one on their site for the same or less. The rest of the ladies were superb! Patient , attentive, Excelent customer skills.”
“Great clothes and customer service. Lady manager always helps me out with finding jeans and doing exchanges, overall nice patient people. Been shopping here for awhile now since closer than Tysons and not so packed, only complaint is that their music never seems to change, I’m sure the workers have gone insane or on their way. Like someone mentioned before, no Christmas music during holidays was a bit sad.”
“I had a great experience. I came in just before closing on a weekday to exchange something that was damaged. I asked questions and for help finding sizes and the cashier was responsive and helped go through back stock to look. I asked to try on some items and wasn’t rushed or reminded of the time. I ended up adding extra items to my exchange and then asked if the carried size 15 in Jordan’s at the register. The manager (Mikaela) didn’t just answer yes or no but actually remembered she had seen a size 15 in the latest drop and went back there to grab it. Keep in mind it already after 9pm. I asked to the same question at another dtlr location and the cashier just said “sometimes” and that was that. I tried on the shoes and bought them and really appreciated the effort. I only came for an exchange and left with two huge bags and a smile on my face. Customer service matters.”
“My favorite store! Always helpful,someone's always available! Never have issues with internet orders nor same day pickup! The manager is always visible and always attentive. I've watched her jump in to help a plenty of times! This is why I wont frequent anywhere else! We'll not just that! Thank you AE for being here during my weight loss journey from size 14 to size 4-6?”
“Visited the H&M at Tyson and grabbed a top and a tee. The store was well-organized and had a good variety. Both pieces had great fabric quality and fit nicely. Happy with the purchase!”
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“The store is amazing. They have wonderful things here. Support this Black owned business in Springfield Mall. The prices are good!!! I would recommend this place to a friend.”