Kroger Pharmacy in Suffolk, VA is known for its friendly and helpful staff dedicated to supporting customers' health. They offer a range of services including prescription refills, medication management, and clinical services like vaccinations, such as flu shots, shingles, measles, and Tdap vaccines. The pharmacy makes it easy to manage prescriptions online, allowing customers to request transfers and refills quickly and conveniently. Many customers appreciate the timely service and decent prices, with prescriptions often ready on time. The staff is generally polite, and customers often have a pleasant experience, especially when greeted with a smile. However, some have experienced occasional rudeness from a pharmacy tech. Overall, Kroger Pharmacy provides reliable, friendly care and helpful advice, making it a trusted choice for pharmacy needs in the community.
Customer service is okay, but be wary of the hygiene in the drive-thru. They pass the same phone around for different customers to use. This is incredibly unsanitary, especially when sick people are handling it and spreading their germs to the next customer.
April 2025
The prescriptions are *usually* ready at the promised time. The employees that you deal with are extremely hit or miss. Some of them are personable and friendly and others are extremely rude and abrupt.
We’ve stayed at this pharmacy out of convenience because of the location, but I’m not sure I’d recommend... read full comment
September 2023
I have been using this pharmacy for about 2 years. They are always so kind and willing to help. Prescriptions are always ready quickly and they communicate well if something is on back order or if a dr needs to authorize a medication.
