The Apple Store at Lynnhaven Mall is a highly praised destination in Hampton Roads, known for its spacious layout and friendly, knowledgeable staff. Customers consistently express appreciation for the excellent service provided by employees like Griffen, Juan, and Luke, who go above and beyond to assist with various needs, from troubleshooting devices to guiding customers through new purchases. The store is well-organized and conveniently located within the mall, making it easy for shoppers to combine their tech needs with a day out. Visitors can expect prompt attention, with options for walk-in appointments and the convenience of being notified via text when it's their turn. The team is dedicated to solving problems efficiently, ensuring that customers leave satisfied. The Apple Store also stands out for its commitment to helping older generations feel comfortable with technology, offering personalized support for setting up new devices. With a wide selection of the latest Apple products available for browsing and testing, the Lynnhaven Mall location is considered a gem for anyone looking for quality service and a welcoming atmosphere. Overall, the Apple Store at Lynnhaven Mall is highly recommended for all Apple-related needs.
Fabulous customer service, just about any Apple product or accessory you can imagine: Gabie was able to assess my problem and diagnose a course of action. I am so grateful for the expertise offered at this store, I appreciate being able to come in and get the help I need!
June 2026
Went in to do a trade in for my 14 pro and to get a 17 and some AirPods. The employee who helped me, David, was wonderful. Very kind, very knowledgeable, and very helpful.
May 2026
Lawrence was great. I was in and out in less than 15 minutes
