The Home Depot in Virginia Beach, VA, at 2020 Lynnhaven Pkwy, is highly praised for its friendly and helpful staff, making it a great place for home improvement needs. Customers appreciate the presence of knowledgeable employees who are willing to answer questions and provide assistance. One reviewer highlighted the exceptional service from employees in various departments, including Alicia at the cashier and Paul in the paint department, who demonstrated professionalism, patience, and attention to detail. Paul’s willingness to help with paint mixing and providing thorough instructions left a positive impression. Additionally, Daniel from the garden center was noted for his helpfulness in finding items not easily available on shelves. The staff’s welcoming attitude, combined with their expertise, creates a pleasant shopping experience. Many customers feel confident in the store’s capacity to support both DIY projects and professional tasks, thanks to the courteous and attentive team. Overall, this Home Depot location stands out for its excellent customer service, knowledgeable employees, and a well-stocked selection of tools, appliances, outdoor furniture, building materials, and gardening supplies, making it a reliable choice for all home improvement projects.
This is not a knock on the store but it has one of the worst parking lots in Virginia Beach. Other than that, helpful staff.
July 2026
Just silly stuff. HD has swerved on service. Literally five employees are able ..have the capacity...to help. The rest roll carts around restocking. They now have paper bags with no handles for products. I can't make this stuff up. A hardware store with paper bags and no handles . Can't make it make sense. Just..cannot
July 2026
Ms crystal was very helpful ..she took her time to help me ty
