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“A beautiful flower shop that's certainly worth a visit. The flowers are stunning and long-lasting. Ordered some special protea and pincushion flowers that they ordered and had ready for pickup within 5 days. Great staff and great place for flowers.”
“Got my first bonsai here and they were super helpful with getting me started! We want to cover our backyard with native flowers to help butterflies and bees and the man working took a chunk out of his day just to sit and write us a list of everything that would be helpful for native wildlife but easy for us to maintain as well as where to plant it (shade v sun) it always makes my heart happy to see people so passionate about their job. Will definitely be back!”
“Their prices are very good, they offer a military discount and their services is commendable. I ordered a total of 15 yards of cedar mulch. A lot of mulch. Glad I am done and it looks great.”
“One of the friendliest and most helpful stores you'll ever visit! A man named Jon spent almost two hours helping me get exactly what I needed and even provided an extra free part.
Another pleasant surprise is that the overall store was more respectful/accommodating of my allergies than most airlines!
Years before when I was new to the area another employee helped me with directions, and each we very frequently get bargain christmas trees with complimentary trimming.
Fantastic service overall.
Combine that with the ability to order whst you need in advance if it's out of stock and I can't think of another hardware store I would pick first.”
“Tyler Jones was phenomenal with his understanding and implementation of my desires to transform my tiny backyard into a wonderful outdoor living and entertaining space! Tyler and his great team created a beautiful yard with pavers, lighting and landscaping. Everyone was courteous and hardworking. I was amazed at how fast they worked. Once the work began, there was no down time. I highly recommend Winesett. Great people, great results!”
“Always friendly and willing to help you find what you need, even if they don't have it at their store. Hard to find that level of care at the big box stores.”
“Absolutely the best place for trees. Great prices for the size and helpful staff. Plus you get to drive a golf cart which makes it so easy to get around in the heat.”
“I love the Mom and Pop feel of this hardware store. Takes me back to the old days, lol. Don't have anything negative to say about this store, I've been shopping here for years and will continue to do so. Shop local!”
“Richard is amazing and went above and beyond the call of duty! He helped me so much with getting my husband set up with his Green Egg and modular system. I couldn’t have done it without him and he was so accommodating!! He always returned my calls and helped in so many other ways. You truly don’t get that service anymore. So thankful for him!! Go see Richard at Taylor Do It!”
“The staff at London Bridge Greenhouse/Nursery are always helpful! They have an absolute amazing selection of trees, shrubs, and flowers. We have been there a few times now and have purchased bulk rocks at a great price, had shrubs delivered, and they even had a large planter pot I was looking for! Highly recommend!”
“My spot to get my mowers fixed. Great customer service. I drive all the way from Hampton to do business here! Lets ya know something when i have the same store right up the road in Newport News.”
“A wonderful place to shop! Everything you ever wanted is all in one location. You must go see for yourself. A perfect place to shop with girlfriends or husbands! Delicious meals or items to select for lunch!
Don’t miss the nursery in the back with a wide selection of flowers and shrubs !”
“After hitting up about five local nurseries, Jack Frost was the only place that had everything I needed, and the girl working there was so sweet and helpful—she totally made my day! It was my first time visiting, and I’m definitely going back.”
“Wow! What a surprise. It's larger than I thought. I've been driving past for years but needed something nearby today and specifically needed a few plants and some dirt for a project so decided I was coming. I found tons of home decor and garden items inside the small shop as well as a full USPS store open 9-5 Monday-Friday. What?! Andrea was amazing. She helped so much and was very friendly and knowledgeable about all the plants inside and how to care for them. She helped me find exactly what I was looking for and made it super easy. She also helped us get the right potting soil mix and some tips. Signed up for a rewards account which provides coupons, in-store sales and also some points annually to use in store based on spend. What's not to love?! This may be a new garden fav.”
“This Home Depot is the closest to my house. That's why I come here a lot. Service is sometimes great and then sometimes staff ignore you when you need help. But They usually have what I need. Their plants are definitely over priced and I go other places for that but I shop there all the time. I'm only deducting one point for high price plants because 6 dollars for a tiny parsley is ridiculous. I absolutely hate bad service. Like I said you get good service sometimes too. So to sum it all up. Make sure you look at he prices of everything and speak up if you need help. Always show kindness”
“I'm in this place more than I'd like to admit to, but I have to say that the customer service has always been excellent, friendly and for the most part...knowledgeable. I've never had an issue with my purchases and more recently I purchased carpet, pad and installation for my home. The crews were fast, courteous, professional and did the job beautifully. All-in-all it is my preferred place to go for all my house projects AND starting at the beginning of January they will start registering military personnel's phone numbers for the 10% discount offered.”
“I'm a contractor and when I'm in a "hardware" store I'm most likely heading to work, from work or at work. I'm least concerned by all the warm and fuzzy feelings shoppers get from their favorite retailers. Home Depot is my go to choice for materials, yes their lumber mostly sucks like every other budget retailer, my answer to that is lumber order it out when the budget supports it. My point is as a rule of thumb Home Depot has a good selection of lumber and materials at a reasonable price. Their staff are reasonably knowledgeable for the wage they receive. I recommend this Home Depot.”
“Went to find a masonry chisel to break apart bricks and cement. Couldn't find item but a very busy helpful employee took the time to help me find it. Saved me time. Love this store because employees are always there for the customer no matter how busy they are.”
“Everyone there is always so helpful. people even stopped to ask if I need help when they're not even in that area to make sure someone's helping me. I love going to this particular Home Depot”
“I love that they always have carts. Something you you don't find at Lowe's. I dislike having to deal with self-checkout all the time. Especially when they've got three or four employees standing there talking to each other and yet you're expected to check yourself out.”
“You need to be lucky with who you find at the desk. Most of the employees are very friendly and respectful but there is always the odd one that thinks he is the smartest in the room and come across very rude and antagonistic. I’m sure the team can tell who is who! Still very convenient to have this so close to home.”
“I know, it's sometimes hard to give 5 stars to a store that everyone goes to out of need - that need for that caulk or bolt or light bulb to replace a burnt out one. Sometimes we don't think about customer service at a place where necessity drives the customers to the place, rather than whim or special occasions such as a department store or a fancy restaurant. And most of the time people just are happy that a store like Home Depot just has the item in stock. But I've had a couple of incidents where the service has been wonderful so here goes my 5 star rating. One night at around 8:30 when everyone's winding down for the day getting ready for the next , I decided it was great time to avoid the hot humid weather and the large crowds to buy bags of garden soil, top soil and mulch. Just have to get my new beds ready for fall planting! The garden center gates were closed, lights were dim and as expected, there wasn't anyone tending the garden center. I asked service desk to page someone to help me with the bags of soil and mulch. Not only was there someone who helped me load them in my cart, they even waited for me to pay for them and walked me to my car and loaded the bags - no requests needed - now that's customer needs anticipation and service! Then just last night I decided I couldn't make 4 trips to buy more than 25 bags of soil, mulch and gravel. So decided to order online for next day delivery. They indicated the merchandise will be delivered any time from 6am to 8pm. A truck came at 10:30am. A polite young man asked if it was the right address and where he can unload the items. He was very efficient, laid the bags very neatly by the driveway. I am not sure if the gentleman is a contractor for Home Depot or an employee - but service was wonderful. I recommend Home Depot's delivery service for $35 - well worth the gas, the mileage and the time it takes to go into store, have your car loaded for several trips!”
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“Today was my first time visiting and I definitely will be coming back! I was helped by Haley, and she took the time to explain not only the different care for plants that I possibly could’ve bought, but also the types of sunlight each plant needed, as well as how often to water them! She was super helpful and even repotted my plants into clear planters! 💕💕💕”