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“We have used this company for over 10 years and between our home and the rest of our family we have purchased 8 appliances from them and have always been satisfied.”
“Amber truly listened to my needs, respected my budget, and brought incredible product knowledge to every decision.
She made what could have been overwhelming feel easy and enjoyable, putting all my anxieties at ease.
Professional, thoughtful, and a pleasure to work with—I highly recommend her.”
“Cue was a great help! His knowledge in digital cameras and content creating made my DJI osmo purchase so smooth! Thank you Cue 💯💯💯”
“I've used Ferguson for a few plumbing parts that I ordered and they carry a lot of inventory of quality items. The staff was helpful to make sure I got the correct part. They carry quality parts such as Delta, Kohler and Moen. One of my parts was shipped and arrived overnight. I would recommend and ask for Jamie.”
“Have to add my 2 cents to counter and some of the negative reviews. I shopped this store at least weekly during a major home renovation. I got high quality kitchen cabinets, a bathtub and surround, range, dishwasher, and countless smaller items at fantastic prices. The staff got to recognizing me and offered me additional assistance with pricing and loading items. They go above and beyond and are doing a really important function in society, helping us reuse furniture and building supplies that would otherwise end up in the dump, and saving us money in the process. If you are in need of renovation or housing materials, go there, take your time, bring a tape measure and gloves. You never know what you're going to find.”
“Went to find a masonry chisel to break apart bricks and cement. Couldn't find item but a very busy helpful employee took the time to help me find it. Saved me time. Love this store because employees are always there for the customer no matter how busy they are.”
“Everyone there is always so helpful. people even stopped to ask if I need help when they're not even in that area to make sure someone's helping me. I love going to this particular Home Depot”
“I love that they always have carts. Something you you don't find at Lowe's. I dislike having to deal with self-checkout all the time. Especially when they've got three or four employees standing there talking to each other and yet you're expected to check yourself out.”
“This Home Depot is the closest to my house. That's why I come here a lot. Service is sometimes great and then sometimes staff ignore you when you need help. But They usually have what I need. Their plants are definitely over priced and I go other places for that but I shop there all the time. I'm only deducting one point for high price plants because 6 dollars for a tiny parsley is ridiculous. I absolutely hate bad service. Like I said you get good service sometimes too. So to sum it all up. Make sure you look at he prices of everything and speak up if you need help. Always show kindness”
“I'm in this place more than I'd like to admit to, but I have to say that the customer service has always been excellent, friendly and for the most part...knowledgeable. I've never had an issue with my purchases and more recently I purchased carpet, pad and installation for my home. The crews were fast, courteous, professional and did the job beautifully. All-in-all it is my preferred place to go for all my house projects AND starting at the beginning of January they will start registering military personnel's phone numbers for the 10% discount offered.”
“I'm a contractor and when I'm in a "hardware" store I'm most likely heading to work, from work or at work. I'm least concerned by all the warm and fuzzy feelings shoppers get from their favorite retailers. Home Depot is my go to choice for materials, yes their lumber mostly sucks like every other budget retailer, my answer to that is lumber order it out when the budget supports it. My point is as a rule of thumb Home Depot has a good selection of lumber and materials at a reasonable price. Their staff are reasonably knowledgeable for the wage they receive. I recommend this Home Depot.”
“Ms. Sade is excellent. Pleasant to work with and very professional. She is amazing at her work, and she knows how to handle any situation. Thank you Jesus for her. God bless yall. A+ work ma’am!”
“You need to be lucky with who you find at the desk. Most of the employees are very friendly and respectful but there is always the odd one that thinks he is the smartest in the room and come across very rude and antagonistic. I’m sure the team can tell who is who! Still very convenient to have this so close to home.”
“I know, it's sometimes hard to give 5 stars to a store that everyone goes to out of need - that need for that caulk or bolt or light bulb to replace a burnt out one. Sometimes we don't think about customer service at a place where necessity drives the customers to the place, rather than whim or special occasions such as a department store or a fancy restaurant. And most of the time people just are happy that a store like Home Depot just has the item in stock. But I've had a couple of incidents where the service has been wonderful so here goes my 5 star rating. One night at around 8:30 when everyone's winding down for the day getting ready for the next , I decided it was great time to avoid the hot humid weather and the large crowds to buy bags of garden soil, top soil and mulch. Just have to get my new beds ready for fall planting! The garden center gates were closed, lights were dim and as expected, there wasn't anyone tending the garden center. I asked service desk to page someone to help me with the bags of soil and mulch. Not only was there someone who helped me load them in my cart, they even waited for me to pay for them and walked me to my car and loaded the bags - no requests needed - now that's customer needs anticipation and service! Then just last night I decided I couldn't make 4 trips to buy more than 25 bags of soil, mulch and gravel. So decided to order online for next day delivery. They indicated the merchandise will be delivered any time from 6am to 8pm. A truck came at 10:30am. A polite young man asked if it was the right address and where he can unload the items. He was very efficient, laid the bags very neatly by the driveway. I am not sure if the gentleman is a contractor for Home Depot or an employee - but service was wonderful. I recommend Home Depot's delivery service for $35 - well worth the gas, the mileage and the time it takes to go into store, have your car loaded for several trips!”
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“Bought a New Speed Queen Washer today.
Zach killed it and was very professional and got us exactly what we needed. I am very happy with my purchase. It's not my first purchase from Zach and my family will definitely be back for our future appliance needs.
I find it unacceptable that my man Zach is not represented in these commercials I see online. They are great commercials. Whoever is in charge of them does a great job. Zach represents the working man and I want to see him in the videos. Who is Going to make that happen?”