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“Jarita and Brysonpwete gave amazing customer service. Something I have been trying to have a straightened out in the last 30 days and that those two were helpful and kind and courteous to get the job done. They spent quite a few hours with me back-and-forth with people over the phone and they were successful of getting my wishes accomplished. I would highly recommend AT&T on Laskin Road for your service.”
“Had a good experIence with Kendrick today. He was polite and patient. Even though there was a glitch making my payment, he quickly worked to sort it out and stayed professional throughout.”
“Passion did a fantastic job, going through the details of each action. We originally came in to remove my son off of the family plan so that he could get his own phone line. He had shopped around and was going to go with Verizon. Passion was so friendly and knowledgeable, reviewed with him what AT&T could offer, and ended up keeping him as an AT&T customer. She signed him up with a plan he could afford, and he paid off his old phone and upgraded to the 17 pro max - which is what he really wanted to get! Although Passion worked very quickly, she was very personable as well. We will definitely be back to this location.”
“Perfect person for the job! Responsible and showed us the utmost respect. Was able to do everything we asked and helped us get out of a bad situation with another provider.”
“If I could give 100 stars for customer service at this store, I would! Codi and Larry are very knowledgeable about product and functions. They knew exactly what device would fit my needs based on a small conversation. It’s really hard to find people that enjoy being at work and helping out, and you find that right here with these two. Great job you guys! Keep it up!”
“Wow did I have a great and completely pleasant and helpful experience with Rick. My goals were achieved and I left feeling delighted by my experience. I recommend Rick at this location.”
“My name will forever be legendary at this location and the staff there now are just as good so with a little respect and patience I bet Amber can work you out a great deal.Not sure who else is still there but give them a shot ???”
“Donovan is the superb of customer service. Every question I had. He answered it to the T. I recommend every one that’s with other services. Go and see him. Very informative and passionate about his work!!!”
“It was such a pleasure to come into the Lynnhaven Mall Store. Justine was who helped me. I first came in on 8.16.25 but they password issues, Justin asked me to come back tomorrow. I came in around 1:00 pm I wasn’t able to take care of my phone at the time so I went home and came back with my backup phone. Justin was in the store all my himself, had like 5 Customers in the store, he handled each and everyone and the cherry on the top he is fluent in Spanish and was able to communicate with them as well. He was very attentive to each and everyone of us. I was so very impressed. My time at this store for two days took time but it was all worth the wait. Please give this young man a raise.”
“Went to the ATT store and called the Business Phone Department. Reyna was a fantastic help! Would have switched carriers if not for her hard work, research and resolution for my problem! Thank you”
“My experience with Renee was the most upmost experience she was absolutely awesome and will definitely be coming back to buy more phones from her keep her on payroll”
“It was a amazing service, a great customer service we got all our answers we needed.We left with a great product recommendation it was a great service in my most honest opinion.”
“Christopher R. was awesome! He took the time to set up my husband’s new phone and deactivate the old one. We were there probably close to 2 hours and Christopher never rushed us and took his time to explain everything. He even went as far to save us over $75 on the monthly phone bill. All in all 10/10 experience!”
“In our several year's of using cricket we have always been very happy!!! We love how well our phone's have service even when traveling into other area's. Every time we go into the store we are treated so well. This week we went in and Dani did a outstanding job of communicating with us and then Daniel assisted some as well. Both were so respectful and considerate!! We would 10/10 recommend that store to anyone!!!”
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“Ashleigh was super patient, helpful in assisting with replacing my device which was stolen, a one hundred percent awesome experience taken care of in the same day!!!”