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“A SHOUT OUT TO A M A Z I N G BRANDON!!
@ Hilltop! WOWZERS! I’ve been without my email for days and LOSING my mind and Brandon, polite and sassy, Fixed my issue!! Fab person and fab help”
“Syl was so awesome helping my mom and I upgrade our iphones. She took the time to help us find discounts and ended up saving us 25% our monthly at&t bill! Upgrading can be a stressful process but she made it super simple. Thanks Syl!”
“I needed my phone to ring and notify me. Davon the AT&T rep was very helpful. I very much appreciate all the help. Thank you. Davon is a credit to the store.”
“liz & chris are AWESOME! my phone randomly stopped charging & after trying several chargers at home, i decided to head to the store to see if it was something that could be fixed. unfortunately after liz & chris looked over my phone they determined it couldnt be fixed, so i had no choice but to buy a new phone because i didnt have any insurance (i purchased insurance for my new phone) they were both so helpful & nice. i will certainly come back to this store in the future should i need anything from at&t”
“Customer service and the agent were great. Fast service, good deal on my new phone, and with a new plan the price went down by $25 a month for 3 year lock down. Works for me. I recommend the store on Phoenix Dr.”
“Highly recommend the Independence Blvd location for your cell phone needs. Ray was amazing and he had my Mom and brother on their new iPhones quickly and efficiently.”
“My name will forever be legendary at this location and the staff there now are just as good so with a little respect and patience I bet Amber can work you out a great deal.Not sure who else is still there but give them a shot ???”
“Came in a few days before Thanksgiving with no phone no service and left with a device with the case and glass put on for me highley recommend buying from Donovan!”
“My husband and I came to this location after leaving another (Princess Anne) that had only one associate in the store and waiting for 15 minutes without being acknowledged. We made an appointment at the VA Beach Blvd location where the service was like night and day. Mr. Martin is a great associate. It's like he can read his customers. I'll be looking forward to working with this location again.”
“I went into the Verizon store today after going to AT&T and Best Buy. Nick Seery helped me transfer my service and set up my new iPhone. He is really what we all want and need in customer service. Knowledgeable, friendly and so helpful. Going into this, it was a stressful process and Nick helped me and I can’t thank him enough. I highly recommend Nick for all your Verizon cell needs. Thanks Nick!!”
“It was such a pleasure to come into the Lynnhaven Mall Store. Justine was who helped me. I first came in on 8.16.25 but they password issues, Justin asked me to come back tomorrow. I came in around 1:00 pm I wasn’t able to take care of my phone at the time so I went home and came back with my backup phone. Justin was in the store all my himself, had like 5 Customers in the store, he handled each and everyone and the cherry on the top he is fluent in Spanish and was able to communicate with them as well. He was very attentive to each and everyone of us. I was so very impressed. My time at this store for two days took time but it was all worth the wait. Please give this young man a raise.”
“My experience with Renee was the most upmost experience she was absolutely awesome and will definitely be coming back to buy more phones from her keep her on payroll”
“What an amazing team at this store the are the best answered all my questions and helped when I didn't understand love them! Jade and Shannon are incredible!”
“Came in from out of town to get my daughter’s phone fixed. TJ Jenkins met us at the door and was amazing. He fixed the problem, found savings on our account, and suggested future ways to save money when we upgrade next - despite not making anything by helping us. This is what good customer service looks like. I will be coming back here for help when I’m ready to upgrade.”
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“Ray Seth , thank you so much. You are very knowledgeable, patient, and respectful. You answered all of my questions without making me feel like I couldn't read. I appreciate you not pressuring me into purchasing a phone when it wasn't needed. WHEN I get a new phone, I'll definitely return my business to Ray. Trustworthy!”