TCC Virginia Beach is a Verizon authorized retailer offering phones, wireless service, and the latest devices with Verizon network and 5G coverage for consumers and businesses. It provides smartphones, tablets, and Verizon home internet. The store is noted for its award-winning customer service, with the staff described as awesome, very helpful, patient, and extremely knowledgeable. One representative in particular is highlighted for providing the best customer service, being wonderful, and expertly helping to resolve issues. Proceeds from purchases go toward the local community. However, during a heat wave the store's air conditioning was broken, raising health and safety concerns that it should be closed until safely cooled. Despite this, customers report it as their go-to store and express intent to return for future purchases.