Cell Phone Stores in Virginia Beach, VA

27 locations found near Virginia Beach

“Ashleigh was super patient, helpful in assisting with replacing my device which was stolen, a one hundred percent awesome experience taken care of in the same day!!!”

4.9 Superb246 Reviews

“Jarita and Brysonpwete gave amazing customer service. Something I have been trying to have a straightened out in the last 30 days and that those two were helpful and kind and courteous to get the job done. They spent quite a few hours with me back-and-forth with people over the phone and they were successful of getting my wishes accomplished. I would highly recommend AT&T on Laskin Road for your service.”

4.8 Superb245 Reviews

“Had a good experIence with Kendrick today. He was polite and patient. Even though there was a glitch making my payment, he quickly worked to sort it out and stayed professional throughout.”

4.8 Superb227 Reviews

“Passion did a fantastic job, going through the details of each action. We originally came in to remove my son off of the family plan so that he could get his own phone line. He had shopped around and was going to go with Verizon. Passion was so friendly and knowledgeable, reviewed with him what AT&T could offer, and ended up keeping him as an AT&T customer. She signed him up with a plan he could afford, and he paid off his old phone and upgraded to the 17 pro max - which is what he really wanted to get! Although Passion worked very quickly, she was very personable as well. We will definitely be back to this location.”

4.8 Superb108 Reviews

“Service was fast and affordable, and both employees I talked to were super helpful and knowledgeable! Will definitely be recommending to all my friends if they need service”

4.8 Superb158 Reviews

“Perfect person for the job! Responsible and showed us the utmost respect. Was able to do everything we asked and helped us get out of a bad situation with another provider.”

4.7 Superb197 Reviews

“If I could give 100 stars for customer service at this store, I would! Codi and Larry are very knowledgeable about product and functions. They knew exactly what device would fit my needs based on a small conversation. It’s really hard to find people that enjoy being at work and helping out, and you find that right here with these two. Great job you guys! Keep it up!”

4.7 Superb136 Reviews

“Corey and the team were phenomenal! I came in recently to switch over my service and it truly was one of the best experiences I’ve had at a Verizon location. They were patient and polite and answered every question I had about my plan. Thank you for everything!!”

4.7 Superb111 Reviews

“Wow did I have a great and completely pleasant and helpful experience with Rick. My goals were achieved and I left feeling delighted by my experience. I recommend Rick at this location.”

4.6 Superb146 Reviews

“I went in today in hopes of an upgrade. Got some good advice, but for the kind of customer that my family is, I couldn't Even get a phone call to go through. I totally adore Jose and I trust him to always to do me right, but some of his staff not so much.”

4.6 Superb131 Reviews

“Araceli
This woman was beautiful help and her customer service was Awesome.I appreciate her business.She was patient and well versed when it came to handling phone technology.
Thank You?”

4.6 Superb87 Reviews

“Twice I’ve had an excellent experience - I walked in with my iPhone not working and walked out in less than 30 minutes with it fixed. Awesome!! The technician was able to fix my iPhone quickly and for a reasonable price, no pitch was made to sell me something I didn’t want or need. This was such a positive experience compared to “Genius Bar” where one must have an appointment and frequently the bar has tried to sell me something.”

4.9 Superb71 Reviews

“Luke provided great customer care and I will be taking another phone to him as well! He took care of my front and back screen of my phone - amazing job! And, he also is going to take care of my other phone, the camera is nicked some. I highly recommend their services!!”

4.5 Superb200 Reviews

“Went to the ATT store and called the Business Phone Department. Reyna was a fantastic help! Would have switched carriers if not for her hard work, research and resolution for my problem! Thank you”

4.5 Superb207 Reviews

“It was such a pleasure to come into the Lynnhaven Mall Store. Justine was who helped me. I first came in on 8.16.25 but they password issues, Justin asked me to come back tomorrow. I came in around 1:00 pm I wasn’t able to take care of my phone at the time so I went home and came back with my backup phone. Justin was in the store all my himself, had like 5 Customers in the store, he handled each and everyone and the cherry on the top he is fluent in Spanish and was able to communicate with them as well. He was very attentive to each and everyone of us. I was so very impressed. My time at this store for two days took time but it was all worth the wait. Please give this young man a raise.”

4.5 Superb126 Reviews

“Excellent Service!! I was so impressed with Landon & his crew, Ethan, Matthew, Anna Belle & Alyssa! So professional, helpful & kind! I will definitely spread the word to family & friends to go there! I was going to get a great deal on a a new phone. I left with a free iPad & Apple Watch! Thank you Landon for your help and finding me a great plan! This is my first review ever!! I'll be back!!”

4.6 Superb106 Reviews

“Hosea and Mj have the best customer services. I was impressed on the care for the customers needs and how Hosea knew his customers by name as they walked through the door. Keep up the good job fellas.”

4.5 Superb136 Reviews

“I dropped my phone in 15’ of salt water in Broad Bay at 9 pm December 18th. luckily after about an hour i was able to retrieve it. Like an idiot I didn’t back my phone up for months. Jason was able to get the phone to function where I could get all the info and transfer everything to a new phone. What a life saver. Thanks Jason. He has done other work for me in the past on other things i have screwed up. Ifix 757 is my go too every time. Jason tells you whats up, up front, is fair priced and does great work.”

4.7 Superb62 Reviews

“Donovan is the superb of customer service. Every question I had. He answered it to the T. I recommend every one that’s with other services. Go and see him. Very informative and passionate about his work!!!”

4.5 Superb82 Reviews

“Christopher R. was awesome! He took the time to set up my husband’s new phone and deactivate the old one. We were there probably close to 2 hours and Christopher never rushed us and took his time to explain everything. He even went as far to save us over $75 on the monthly phone bill. All in all 10/10 experience!”

4.4 Superb169 Reviews

“It was a amazing service, a great customer service we got all our answers we needed.We left with a great product recommendation it was a great service in my most honest opinion.”

4.4 Superb115 Reviews

“Sally is amazing. She knows what she is talking about and made us want to come to T-Mobile from another carrier. She worked with us to get us the best deal and make everything go smoothly and efficiently. Will be coming back to this location for all future needs thanks to Sally!”

4.4 Superb86 Reviews

“Ms. Letisha service was TOP NOTCH! I went to the store for service on my phone and Letisha was patient, understanding, and walked me through the process of my options. I decided on a new phone solely on her service alone. My experience at this location along with Letisha service was a pleasure!”

4.5 Superb58 Reviews

“Ms Rose was awesome. Great customer service, understands her job and I appreciated her help today. This is the 4th Metro I came too and she was great. Thank youu again”

4.4 Superb60 Reviews

“My name will forever be legendary at this location and the staff there now are just as good so with a little respect and patience I bet Amber can work you out a great deal.Not sure who else is still there but give them a shot ???”

4.5 Superb58 Reviews

“Love this GameStop they always been good to me and they're always honest and upfront. But can GameStop please fix their air conditioning. I feel so bad for those employees. They are in their sweating their butts off. Still delivering great service but GameStop you have the money fix that air conditioning. It's really messed up and I feel so bad for those guys and girls sitting there just sweating like five fans in there.”

4.3 Superb51 Reviews

“My experience with Renee was the most upmost experience she was absolutely awesome and will definitely be coming back to buy more phones from her keep her on payroll”

4.2 Good18 Reviews