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“A SHOUT OUT TO A M A Z I N G BRANDON!!
@ Hilltop! WOWZERS! I’ve been without my email for days and LOSING my mind and Brandon, polite and sassy, Fixed my issue!! Fab person and fab help”
“Joshua was incredibly knowledgeable and helpful. We are not very tech savvy folks. Luckily, Joshua was able to get us a plan that worked best for us, and I was able to trade in and upgrade my new phone! He also helped me pick out all of the necessary add ons (charging cables, adapters, case, screen protector). I can’t wait for my new phone to come in now!”
“Syl was so awesome helping my mom and I upgrade our iphones. She took the time to help us find discounts and ended up saving us 25% our monthly at&t bill! Upgrading can be a stressful process but she made it super simple. Thanks Syl!”
“I needed my phone to ring and notify me. Davon the AT&T rep was very helpful. I very much appreciate all the help. Thank you. Davon is a credit to the store.”
“liz & chris are AWESOME! my phone randomly stopped charging & after trying several chargers at home, i decided to head to the store to see if it was something that could be fixed. unfortunately after liz & chris looked over my phone they determined it couldnt be fixed, so i had no choice but to buy a new phone because i didnt have any insurance (i purchased insurance for my new phone) they were both so helpful & nice. i will certainly come back to this store in the future should i need anything from at&t”
“Customer service and the agent were great. Fast service, good deal on my new phone, and with a new plan the price went down by $25 a month for 3 year lock down. Works for me. I recommend the store on Phoenix Dr.”
“Dave at the Verizon store at 2861 Lynnhaven Drive saved my phone and business contacts I came right when they were closed And helped me. Awesome guy I had lots of virus on my phone I am in sales I would hire him. Oh and by the way your store on Lynnhave has accessories no other Verizon store has. For certain Harley Davidson connectors to music. Please pass this to your regional rep he needs to know these things.”
“I went in today in hopes of an upgrade. Got some good advice, but for the kind of customer that my family is, I couldn't Even get a phone call to go through. I totally adore Jose and I trust him to always to do me right, but some of his staff not so much.”
“Highly recommend the Independence Blvd location for your cell phone needs. Ray was amazing and he had my Mom and brother on their new iPhones quickly and efficiently.”
“Twice I’ve had an excellent experience - I walked in with my iPhone not working and walked out in less than 30 minutes with it fixed. Awesome!! The technician was able to fix my iPhone quickly and for a reasonable price, no pitch was made to sell me something I didn’t want or need. This was such a positive experience compared to “Genius Bar” where one must have an appointment and frequently the bar has tried to sell me something.”
“Araceli
This woman was beautiful help and her customer service was Awesome.I appreciate her business.She was patient and well versed when it came to handling phone technology.
Thank You?”
“Luke provided great customer care and I will be taking another phone to him as well! He took care of my front and back screen of my phone - amazing job! And, he also is going to take care of my other phone, the camera is nicked some. I highly recommend their services!!”
“Excellent Service!! I was so impressed with Landon & his crew, Ethan, Matthew, Anna Belle & Alyssa! So professional, helpful & kind! I will definitely spread the word to family & friends to go there! I was going to get a great deal on a a new phone. I left with a free iPad & Apple Watch! Thank you Landon for your help and finding me a great plan! This is my first review ever!! I'll be back!!”
“It was such a pleasure to come into the Lynnhaven Mall Store. Justine was who helped me. I first came in on 8.16.25 but they password issues, Justin asked me to come back tomorrow. I came in around 1:00 pm I wasn’t able to take care of my phone at the time so I went home and came back with my backup phone. Justin was in the store all my himself, had like 5 Customers in the store, he handled each and everyone and the cherry on the top he is fluent in Spanish and was able to communicate with them as well. He was very attentive to each and everyone of us. I was so very impressed. My time at this store for two days took time but it was all worth the wait. Please give this young man a raise.”
“I went into the Verizon store today after going to AT&T and Best Buy. Nick Seery helped me transfer my service and set up my new iPhone. He is really what we all want and need in customer service. Knowledgeable, friendly and so helpful. Going into this, it was a stressful process and Nick helped me and I can’t thank him enough. I highly recommend Nick for all your Verizon cell needs. Thanks Nick!!”
“My husband and I came to this location after leaving another (Princess Anne) that had only one associate in the store and waiting for 15 minutes without being acknowledged. We made an appointment at the VA Beach Blvd location where the service was like night and day. Mr. Martin is a great associate. It's like he can read his customers. I'll be looking forward to working with this location again.”
“I went in today in hopes of an upgrade. Got some good advice, but for the kind of customer that my family is, I couldn't Even get a phone call to go through. I totally adore Jose and I trust him to always to do me right, but some of his staff not so much.”
“I visited to the T Mobile store at Lynhaven Mall to replace my screen protector and was amazed by the incredible savings I received. Senior Mobile Expert L. Prince not only provided me with the latest offer on a brand new iPad but also helped me save over $200.00 on my monthly bill. He treated me like more than just a valued customer; I felt like part of the family! If you’re seeking outstanding customer service, L. Prince is the one to see! Visit him today! It's dedicated employees like him that have kept me a loyal customer for 21 years!”
“I dropped my phone in 15’ of salt water in Broad Bay at 9 pm December 18th. luckily after about an hour i was able to retrieve it. Like an idiot I didn’t back my phone up for months. Jason was able to get the phone to function where I could get all the info and transfer everything to a new phone. What a life saver. Thanks Jason. He has done other work for me in the past on other things i have screwed up. Ifix 757 is my go too every time. Jason tells you whats up, up front, is fair priced and does great work.”
“Came in a few days before Thanksgiving with no phone no service and left with a device with the case and glass put on for me highley recommend buying from Donovan!”
“My iPhone got water damaged after a boating trip, and for days would not turn on. I thought I lost all my data but this place fixed it within 30 minutes! Very very happy with the service!”
“My name will forever be legendary at this location and the staff there now are just as good so with a little respect and patience I bet Amber can work you out a great deal.Not sure who else is still there but give them a shot ???”
“I was immediately greeted with smiles and amazing customer service upon walking in the door. The team member that assisted me was very sweet and generated rapport instantly. The location was immaculate and had an inviting smell, as well as being easily accessible. Overall it was a wonderful experience.”
“If you want to receive EXCELLENT CUSTOMER SERVICE, stop in and see Tracey!! She had excellent customer service at the Birdneck location and now she's shining bright at the Newton location!! Going in the Newtown location and hearing Tracey interact with the customers and then seeing her made my experience worthwhile! As soon as I entered the store and heard her voice, I knew that it was her!! She was able to help me and three other customers as well! She's talented with multitasking, very helpful, has a lot of patience, understanding, and loves what she does! I was blessed to meet three other ladies while in Boost. With Tracey helping to meet all of our needs, all of us left in very short increments of each other!!! Tracey, keep doing what you are doing!!! # Team Kay, Ms. Marie, Ms. Jenene, and Ms. Delta, who was assisted by the BEST, Tracey!!! It was like we all became family, a sisterhood in Boost!! # We all need each other to survive!”
“Ms Rose was awesome. Great customer service, understands her job and I appreciated her help today. This is the 4th Metro I came too and she was great. Thank youu again”
“Love this GameStop they always been good to me and they're always honest and upfront. But can GameStop please fix their air conditioning. I feel so bad for those employees. They are in their sweating their butts off. Still delivering great service but GameStop you have the money fix that air conditioning. It's really messed up and I feel so bad for those guys and girls sitting there just sweating like five fans in there.”
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“Ray Seth , thank you so much. You are very knowledgeable, patient, and respectful. You answered all of my questions without making me feel like I couldn't read. I appreciate you not pressuring me into purchasing a phone when it wasn't needed. WHEN I get a new phone, I'll definitely return my business to Ray. Trustworthy!”