Verizon in Virginia Beach offers a convenient shopping experience for mobile, 5G home internet, and business needs. Customers can visit the store or order online for easy pick-up, free 2-day shipping, express lockers, or same-day delivery in some areas. The staff are known for being helpful, professional, and knowledgeable, often providing clear explanations and better alternatives. Many reviews highlight the quick and easy in-store pick-up process, reflecting the store's adoption of digital tools and self-service options, making shopping more efficient. Customers appreciate the friendly and personalized customer care, with staff members like Ryan and Dave receiving praise for their quick and helpful service, especially in technical support and account transfers. Overall, the store is highly recommended for its excellent service, helpful staff, and modern digital approach, making it a reliable choice for mobile and internet needs.
Thank you Joseph and Donelle for all your help! The customer service they provided was a plus plus plus! Got my baby girl the phone and storage she wanted in the price point we needed and dealt with my not so easy husband. We appreciate all your help
July 2026
Big shoutout to Kentin, Will, and the manager they helped me get my new iPhone 17e even though we ran into some issues they were helpful and patient thank you guys so much I love my phone!!!😁
March 2026
Ashley is an amazing person..she really deserves a bonus for what she has done for us today!!!