Parsons Kia is highly praised for its excellent customer service, knowledgeable staff, and easy buying process. Customers appreciate the friendly and professional team members who go above and beyond to assist with both new and used vehicles. Emanuel, Gil, Blayne, Matt, Susan, and Chris are often mentioned for their attentiveness, patience, and helpfulness. Many reviews highlight how smooth and straightforward the process is, with staff explaining options clearly and respecting customer preferences without pushing unnecessary add-ons. The dealership offers a wide selection of vehicles, including new Kias like the Kia Soul LX and Sportage hybrid, as well as used cars. Customers value their focus on providing value, simple features, and good gas mileage. The service department is also highly regarded for its professionalism, friendliness, and honesty, with many praising their commitment to staying within budget and avoiding upselling. Long-term owners express satisfaction with the reliability of their vehicles, especially their Kia models that have performed well over many miles. Overall, Parsons Kia is seen as a trustworthy, customer-focused dealership that makes the car-buying experience easy and positive, encouraging repeat business and local support.
Customer service has been wonderful with every contact. James made sure we found what we were looking for. Finance department was also very helpful and the service department has been knowledgeable and helpful with follow up calls and routine service.
July 2026
I will be buying all future cars here! I drove over an hour to purchase my Kia here, and it did not disappoint. The staff was so kind, and Matt W. was extremely reliable and helpful. I appreciated that no one was pushy or aggressive which is usually the case at most dealerships. 10/10 recommend.
July 2026
Our experience was wonderful, this is the third Kia I have bought from this dealership. Thank you for being friendly and efficient.
