This Verizon store is considered by many to be the best in the area. Customers report great experiences and phenomenal, knowledgeable staff who provide great customer service. The employees are described as very helpful, going the extra mile and above and beyond to solve problems, even those technical support could not figure out. They help with issues like adding a line, porting numbers, phone delivery, assembly, and setup. The staff keeps customers informed and up to date, making them feel like they matter. Customers leave confident that their phone and bill are correct, often avoiding additional trips. Many state they will bypass all other locations just to visit this one for in-person service that actually solves problems.
Excellent customer service!Candace was instrumental in getting a fraudulent purchase removed and suspended from my account when the corporate store did nothing to correct their error.
December 2023
Stephanie did a great job at helping me figure out an issue with my phone and fixed the problem quickly! Great service!!
August 2023
Candice and Michael were most polite, knowledgeable and efficient taking care of my issue!
