This Verizon store in Auburn provides excellent service with knowledgeable and helpful staff. Customers report awesome experiences, describing the service as patient, incredible, and the best they have ever had. The dedicated consultants offer a full range of wireless devices and handle activations, new phone purchases, and transfers of information. They are noted for being trustworthy and for taking care of customers even through lengthy or problematic situations. The store strives to create the best possible experience, with many guests highlighting the unsurpassed and genuine customer service they received.
Joann was incredibly awesome in getting a major system error corrected of over $1000. Also, stayed on the phone with me for 3.5 hours while two fraudulent phone numbers were removed and the Verizon Cust. Care and Fraud Depts. tossed us back and forth.
June 2025
Brian 10/10 service did the stuff online he got me setup and came back the next day for cases and screen protector and he even put it on for me, if you go there go see him 🙌🏾
May 2025
This store is amazing. Joann was the best Rep I ever came in contact with her. My activation had a lot of problems but after 4 hours she took care of me. Thank you to Joann for all you have done☺️
