About BECU Trust Services - Eastside Financial Center
BECU Trust Services - Eastside Financial Center is known for its friendly and professional customer service. Many customers have praised the staff for their willingness to help, with specific mentions of employees like Sunny King and Teo Alfonso, who provided quick assistance and went above and beyond to resolve issues. Customers reported feeling comfortable and satisfied with their interactions, highlighting the kindness of the staff. However, there have been some concerns regarding discrepancies with card numbers and issues that required additional follow-up. Overall, the center offers a welcoming environment, but some operational improvements may be needed to enhance the customer experience further.
Great service from all of the staff here. I had some complex issues/items and they truly cared about helping me
February 2024
Today I came in to take care of a problem with my credit card and I was helped by Sunny King. She went above and beyond my expectations in solving my issue and was very friendly and professional, 11/10 experience! Thank you Sunny :)
November 2023
great customer service helped me right away.Teo Alfonso welcomed me and gave me help when i needed it he reprinted my card and came out almost right away
