“Just had a fantastic experience with USPS worker Steve while applying for my child’s passport. In and out in 15 minutes! Steve was super knowledgeable, efficient, and friendly—a true gem amidst the usual horror stories you hear about passport services. Hope USPS recognizes his excellence and uses his approach to train agents across other locations.”
“After reading a few negative reviews of this USPO at Crossroads, I had to wonder if it’s the same location I’ve been to. I have nothing but praise for the professional and kind service I’ve experienced with the staff. I suspect there are a few customers who feel entitled and unfortunately put the blame on the staff of this USPO. One should go to their post office with packages labeled, wrapped, and taped before handling to the counter person.”
“My mail was returned to the sender due to a delivery mistake. I called them directly to inquire about the issue. Ayesha S. Noor helped me retrieve the mail on time. She did multiple follow-ups to ensure the package was on track. I really want to thank her for her commitment.”
“Big shoutout to Mike at this post office! We had gone to another location where they couldn’t process our international address change request, but Mike knew exactly what to do. He was professional, patient, and made the whole process so easy. Really appreciate his help and excellent service!”