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“I walked in to speak to someone about purchasing a unit, and while it was slightly out of my price range, Kris was most helpful and was kind and friendly. 10/10 would recommend this place just for the helpful and pleasant experience that Kris provided me.”
“Super, super kind as soon as I walked in!! I was greeted with a smile and a wave and was helped immediately. Every cash register has someone at it to prevent a line, or back up! Highly recommend this location!”
“staff is always extremely efficient, helpful, and kind! service is streamlined so you can be in and out quickly without feeling rushed. never had a bad experience in the years ive been using ups and this store specifically, thank you to everyone who works here!”
“I started coming here when I tried to go to the post office and couldn't get in the parking lot cuz it's so busy, and I found this place to be so relaxing and unstressful to get things done. They do notary, they do everything the post office does and more and the service is great. It may cost a bit more but it's so worth it, the no stress. I have and will continue to do business here!”
“I rent a mailbox from this location due to my work / home schedule. For the last 18 months I have probably had 500 packages delivered in addition to all of my regular mail with zero issues.
Staff is smart and friendly. They even recognize me and will have already begun processing my package pickups when I walk in. Very nice people.
Literally the only downside is the parking lot that has become a war zone since a supermarket moved into the building next door. not much you can do about that :)”
“I'm surprised this store has such negative reviews. I have been going for years, for both shipping and Amazon returns. Everyone has always been professional and helpful. It's the only store I will use for my shipping needs.”
“For people looking at the current review score of 3.2, keep in mind this location has new ownership and the new owner, Wyatt, is absolutely fantastic.
I came in with a last-minute project that I needed for a very important business lunch and I was a bit scattered in what I needed. Wyatt was super helpful and making suggestions and also setting expectations with timeline. In my line at work I visit a lot of UPS locations and the service can be hit or miss. And so consequently, I don’t really have a go to location. Totally different in this case because of Wyatt. Every time I’m in this area I’ll go to this location because he knows what he’s doing, his staff clearly knows what they’re doing. He runs a tight ship.
So for folks who had a bad experience here maybe a few months ago, things are totally different. Go here, you’re going to have a good experience and you’ll be taken care of.
Thanks again, Wyatt, for all your help getting me set up for my lunch. Thanks to you it went very well!”
“Amazing experience with a younger man. Daniel was willing to help with my prints for labels and help to navigate how to share my label to the store. I was not expecting this much good help but I was able to get it resolved quickly with his help. I only write this review because this good service is not common nowadays so I want to say thanks again for him. ???. 5 stars.
And he speaks Spanish so that help me to!”
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“This UPS store inside Bonney Lake Safeway is always busy but they get you in and out. I have never waited more than a few minutes to do an Amazon return and it is super easy with the helpful staff. I have been to this location Many many times to send or return things and it has always been a 10/10 experience. Thank you!”