“I walked in to speak to someone about purchasing a unit, and while it was slightly out of my price range, Kris was most helpful and was kind and friendly. 10/10 would recommend this place just for the helpful and pleasant experience that Kris provided me.”
“This UPS Store has always had amazing fast service, for my Amazon returns for sure! And for other deliveries. They’ve always been very efficient, attentive and pleasant.”
“staff is always extremely efficient, helpful, and kind! service is streamlined so you can be in and out quickly without feeling rushed. never had a bad experience in the years ive been using ups and this store specifically, thank you to everyone who works here!”
“I started coming here when I tried to go to the post office and couldn't get in the parking lot cuz it's so busy, and I found this place to be so relaxing and unstressful to get things done. They do notary, they do everything the post office does and more and the service is great. It may cost a bit more but it's so worth it, the no stress. I have and will continue to do business here!”
“I went to return some items to Amazon and at first I had selected the wrong return on the Amazon website which would have required me to supply a box and label. Unfortunately the 2 male workers were not very helpful stating that I would need to pay $8 for a box and label. I stood aside and started trying to cancel my return and redo it. I was having issues and Jessie came out from the back and was incredibly helpful. She was very patient with me helping me update the return so that I could do it for free from this location. The site was being frustrating so it took about 15 mins off and on of her assistance. She went above and beyond! I returned yesterday to do another return and Jessie helped me again. She was so incredibly positive, kind and patient. I wasn't particularly happy with the first workers my first trip because they weren't helpful, but Jessie saved the day. UPS is very lucky to have this employee at this location. She is a great asset to your company and provides exceptional customer service.”
“Patrick always helps me with my Amazon returns and he’s always shown awesome customer service! This location is farther away from me, as opposed to going to the auburn location, but because of great customer service, I choose to come to this location. Thanks Patrick! Keep up the good work! :)”
“Jamari was super helpful this morning... he is patient and accommodating... his personality is inviting and I would diffently go back just to get his service which was great compared to his coworker who's personality was stand offish”
“I have used the Auburn Way NORTH UPS Store many, many times in the last couple of years. I always receive prompt, courteous and friendly service. The staff here are quite knowledgeable about shipping options. In fact, several times they offered suggestions for dilemmas I had regarding shipping of packages. Several services are also available at this locations. I highly recommend this 5 star self- rated Auburn Way NORTH UPS Store.”
“Rozina was amazing! Little did I realize I came right at the end of her day with like 7 returns that were wrong. She helped me cancel and fix it to go out of her store even as she was closing up. Above and beyond service with a smile and so helpful!”