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“Stopped by my local UPS Store to ship back some brochures that were printed incorrectly, and I had another great experience. As soon as I walked in, the staff greeted me with a friendly welcome and quickly helped me get everything packaged and sent back without any hassle.
The store was very clean, organized, and offered a wide variety of shipping and business services. What stood out most was how helpful and professional the team was throughout the process. They made what could have been a frustrating return very simple and stress free.
I've visited several UPS Store locations over the years and honestly have yet to have a bad experience. The consistency in customer service is impressive. Thank you to the team for the friendly service and quick assistance. Much appreciated!”
“Came on Saturday to drop off a package and the worker named Alex was very helpful and patient with me, Would love to come back here in the future the staff was very friendly”
“Wow, I just walked out of this location and I have to just say Sierra is incredible. I had a stockpile of returns that all had different ways of being returned, but she was patient, helpful, and extremely friendly to work with. I hope her manager and co-workers see this because she should be recognized!!! Thank you, Sierra!!”
“The Asian lady in this store is cheerful and has great customer service. All the employees do. When my package needs tape, they don't try to get me to buy tape or charge me. They'll tape up where I need it and are always gracious about it. All good employees. It's not that the Pearl Street UPS has bad employees, I don't mean that. But if you need a little extra tape, go to Proctor and get the extra customer service. Pearl won't help you with tape problems.”
“The post office was great. The staff are very friendly and helpful. But you're carrier's keep delivering my mail to my neighbors! What's the deal???”
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“Mrs. Edelweiss was extremely helpful and kind. Very Resourceful and welcoming! She helped us get set up and saved a good amount by showing us the best unit for our belongings. I highly recommend stopping by and using extra storage for all your storing needs.”