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“Gen is an absolute delight!!!!! She helped me twice when I recieved the wrong size shoes from 2 online orders!! She is so professional, kind and was helpful right away!! You Gen are amazing and I love your personality!!!!! I think I'll start shopping in store just because of her!! Thank you Gen!!!!”
“This is one of my favorite boutique shops! The clothing is so cute yet fancy, and definitely fits a fun, full of life vibe!! The quality is just as great! I also love the one on one customer service and sincerity I receive when I'm there! The owner and her team definitely got it going on! ~Aloha!”
“Needed to do an exchange. The employee was super friendly and helped the process go smoothly. She even helped with sizing and seeing if they had the new size in stock”
“Great store, they have nice clothes they are a little pricey but worth it for the quality in my opinion, the workers are quite friendly and helpful if you shop there a lot totally recommended setting up an account and getting the app so you can collect point”
“Tawnya, misty and Jenny are absolutely sweethearts and always make my trip to coach worth it . I keep coming back because they have the best attitudes and always make me feel so welcome.”
“I was in the Famous Footwear in sunrise Village store today in Puyallup Washington. I had an excellent visit and the customer service provided by Jayla and Sidney was phenomenal. These two young ladies went above and beyond to help me find what I looking for and suggested styles that I didn’t know I was looking For that made my visit even better. They were kind, professional, and courteous to me from the time I walked in until the time I left your store. The store was clean, organized, and there was a positive energy and vibe within the store that you don’t find in a lot of stores nowadays.
People always take the time to complain that they never take the time to say thank you for someone’s help when they are doing a wonderful job. I tried to go online and find a way to acknowledge and let you all know the wonderful job that these ladies are doing in this store. But I could not find any way to post this to the national Famous Footwear website. I would like the general manager and our manager of the store to please give me a call at their convenience so I can relay to them the excellent customer that these young ladies are doing at your store. I did put in a email with Customer Service on the National website and my information is on there. I will also call back during normal business hours and leave my personal information with the store. These young ladies really did go above and beyond today, and that meant a lot to me. Thank you again. Jayla and Sidney For making my day so much brighter.????Thank you so much and again these ladies are awesome.”
“Zara , Dylan , and Jake were super helpful and understanding when me and my husband were shopping ! Jake helped my husband find a shirt in his size and brought out more options he might like and he did ! :) Zara and Dylan checked us out and we’re super helpful and helped explain what my benefits were when signing up to join VANS ! They’re awesome !! Would shop here again with their such helpful staff”
“This is an awesome business. Dave and Algie were very respectful and made choosing a pair of boots easy. I asked many questions and showed concerns when I was choosing my pair of boots and Dave and Algie was able to answer everything and make me feel confident in my choice. If anyone wants a friendly and knowledgeable staff, then this is the place to go to. Thank you!”
10AM - 8PM
3500 S Meridian Ste 115, Puyallup
Shoe Stores
“The manager, Asha (I hope I got her name right), was absolutely amazing. She helped my daughter and me find exactly what we were looking for and made the entire shopping experience enjoyable from start to finish. She was friendly, patient, and genuinely seemed to care about helping us. Exceptional customer service like hers is hard to find these days, and it was greatly appreciated. Thank you for making our visit such a positive experience!”
“Lots of name brand work wear at discounted prices. Great place to find some hard hats, work boots, Carhartt gear or some Georgia Romeo boots for a fraction of the price. I would highly recommend checking out this store in person before you going anywhere else.”
“Glecy, Kylie, Maria, & Mya:
always go out of their way to help me. I walk almost daily at the Outlet Mall-Auburn , Wa. I shop at the Columbia Outlet location & at the Columbia.com web site. I’m a “Titanium” rated Columbia and love the clothing-very functional and classic. Thanks Klecy and all the folks at the Columbia Outlet Store in Auburn, Wa.”
“Stopped by the new Clarks store at the Auburn outlet mall, and it’s a solid addition to the lineup of shops there. The store is easy to find inside the mall, and the shared mall parking lot makes getting in and out pretty straightforward. Inside, the layout is clean and organized with a good mix of men’s, women’s, and kids’ shoes, all at the typical outlet-style discounts. The quality feels exactly what you expect from Clarks. All comfortable, well-made, and versatile for everyday use. Staff was friendly and quick to help, which made the overall visit smooth. Since the mall has restrooms nearby, it makes the stop convenient, especially if you’re browsing multiple stores. It did get a bit busy, but checkout still moved efficiently. The only thing I wish they had more of was a deeper clearance section, but the regular deals still made it worthwhile. Overall, an easy store to recommend if you’re already at the outlets.
Efficient: Yes
First-Time Friendliness: No
Would I Return: Yes
JY review”
“This is one of my favorite brands for purchasing baby clothes. The quality of the clothes is always good, the colors are beautiful, and usually they fit very well. I love the cute outfit combinations they setup for display or that they sell all together. Sometimes they offer very good discounts too. In this particular store, everything was clean and organized. The staff was nice. They even had a big “Tic-Tac-Toe” board so you could keep your little ones entertained. Once we found what we were looking for, the service was super fast!”
10AM - 8PM
1101 Outlet Collection Way, Auburn
Shoe Stores
“Great store with huge collection. Its tough to find size s everywhere, this store will surprise you with you size and style. The quality is also to be mentioned, not the see-through type.A little pricey but its worth it. I will definitely visit again.”
“I had been calling around looking for a certain pair of shoes that was sold out most places and the manager Ferris was so helpful and provided excellent customer service and found the shoes I needed at a different store for me.”
10AM - 8PM
1101 Outlet Collection Way, Auburn
Shoe Stores
“Had a great experience bogo deal was great. Max was great he help me get shoe that I couldn’t reach and was very helpful everyone was friendly and nice great experience will be back!”
“Sarah was at the front desk and I needed help with finding shipping receipts and she went the extra step to give a help line number and also gave me a new receipt! From the lovely welcome of Kaylee and willingness to help my friends and I. Thanks Auburn mall Journeys!!!”
“Great customer service! Lyric, Daquala, and Kamarey were the best! They greeted my husband when he came in and answered his questions graciously! It’s so nice to see young people taking customer service seriously these days. Isn’t as common as it used to be!! This type of experience makes in store shopping so much more worthwhile than online shopping! Thanks again!!”
“Sales staff (Sam, Eleah) provided excellent and knowledgeable help over a long distance call, and found me the exact shoe I needed, to be purchased locally by my son. I can't praise them enough for their excellent service. AND if that was not praise enough, the price was about HALF of what I was expecting. This is why I am a return customer. Thank you so much.”
“Today was a hectic day and when I went into Famous Footwear I was overwhelmed. I was searching for matching shoes left and right because it's an outlet and they have many shoes out and about, which is totally understandable. However, if it wasn't for this WONDERFUL WONDERFUL Sales Lead Maliegha, I wouldn't know what to do and probably would have left. She went above and beyond to help me and my daughter find shoes, contact different stores and so on. She definitely knows what great customer service is. If you are reading this Maliegha, I really really appreciate all of your help. You are indeed awesome and please keep up the great work.”
“First time at this location and mall. Asked Timothy to see if my wife's shoe had a different size. Timothy's customer service experience exceeded all our expectations and was able to locate what we were looking for and then some.”
“I stopped in yesterday and worked with Marie (I believe that was her name) who very kindly recommended what I needed, and pulled lots of shoes out to find a good fit. I run an unusual size and had demanding requirements, so I ultimately didn't buy anything, but I would go back/place an order in a heartbeat. I needed to get shoes that day, though, so there will just be a next time.”
“I highly recommend this store. My daughter and I had a great experience. Len was very helpful and made my daughter feel comfortable and because of social anxiety I usually don't like shopping. We both are definitely going to return to this location Wide variety and great prices.”
“I came in looking for work boots as a mechanic and Star and Alejandra helped me find the perfect pair of Gucci boots. Outstanding customer service and friendly team members. store was very clean and they have a great selection of shoes in all sizes.”
10AM - 9PM
3500 S Meridian, Puyallup
Shoe Stores
“Fernanda was so helpful and kind! I told her that all I wanted to do was try on some shoes and had no intention of buying anything at the moment, but she still had a great attitude and bought my friend and me multiple sizes! She also gave some great recommendations of other shoes that are trendy. Thanks for being helpful!”
“I went to the mall today. Purchased some items. I just wanted to say the customer service was excellent! The SA was very helpful and professional. Just as good as the Luis vuitton store. Went to Coach afterwards and their customer service was none. Hats off to Michael Kors. Will definitely be back.”
“Great experience at JD Sports!
Friendly and helpful staff, clean store, and a great selection of sneakers and sportswear. Everything was well organized, and I found exactly what I needed. Definitely coming back again!”
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“Sam was very friendly, knowledgeable and helpful. He worked with me for near an hour, answering my questions and helping me make good decisions for future foot health with the right shoes. Highly recommend FleetFoot overall, the price is worth it.”