This Verizon store provides an exceptional in-person wireless experience. The location has a large staff, so customers do not wait long to get help. Reviews consistently note that the employees are universally wonderful, polite, respectful, and professional. They offer exceptional service and care, often going above and beyond. Staff members listen to issues, make customers feel understood, and help ease worry, leaving people as very satisfied customers. They provide help with phone upgrades, account reviews to take advantage of promotions, and can even help lower phone bills. The consultants are extremely knowledgeable and take time to walk customers through steps without pressure. The store is recommended for an upright phone sales experience, where shoppers can get help with devices and also shop for wireless accessories and the latest promotions.
the guy who helped me here was very professional. highly recommended
July 2024
Damon is the best! He helped me with a return without pressuring me to buy something else. They have a large staff so you won't be waiting to get help. I'll definitely be going back soon when I have more time to look at various phones, and Damon also offered to do an account review so I can take advantage of promotions.
February 2024
Mirroring a lot of comments here, but I have used this location three times, have had three different employees help me, and they have been universally wonderful. I’m so grateful to you guys!