Victra is a Verizon Authorized Retailer in Mill Creek, WA, striving to create the best possible experience. The store offers a full range of wireless devices, including phones, tablets, and accessories. Reviews highlight that the store has very friendly and knowledgeable employees. Multiple consultants are described as fantastic, amazing, professional, and attentive. They are noted for their patience and skill in working through problematic issues, fraud issues, and phone dilemmas. These employees are commended for their dedication, perseverance, and commitment to satisfaction, often spending significant time to ensure customers are fully satisfied and happy. Their technical expertise and selfless dedication leave a lasting impression, making them true assets to the team. The overall experience at this location is characterized as exceptional service with trustworthy and helpful staff.
Great service. Store rep did a great job rebuilding our plan, with some new users added.
August 2026
Great service! Really easy process cut my bill from TMobile in half.
May 2026
The service was great, but the wait time and time it took to complete the transaction was not. Salesman was very nice and helpful and saved me money and I was happy with that!
