Verizon stores are known for their excellent customer service and helpful staff. Customers often praise the knowledgeable and friendly employees who are patient and willing to answer all questions. Many reviews highlight the helpfulness of team members like Rob, Austin, Ethan, Marco, and Joe, who go above and beyond to assist with various needs such as switching devices, recovering data, or resolving billing issues. The staff is appreciated for their cheerful attitude and ability to provide clear, informative support, making the shopping experience positive and stress-free. Customers also mention that the stores offer a good selection of the latest phones and often have promotions like rebates and waived fees for credit card users. Overall, Verizon locations receive high marks for their caring, knowledgeable employees and their commitment to helping customers find the best solutions for their needs.
If I had a complaint I wouldn't hesitate but I've had such great service with the girls in the office here in Cheney. The staff here in Cheney is outstanding. Mobile phone services I've never had. that's goodservice. Thank you and God bless you.
May 2026
Melissa, Eugene, Darius at Cheney location are so helpful & helped me immediately! Always happy to & greet customers when they walk in.
May 2026
Darius is a great employee. He is personal and friendly everytime we come in for help. He knows how to fix our phones and work with us to learn how to use it properly. Thamk you, Darius.
