Victra in Spokane, WA, is a trusted Verizon Authorized Retailer dedicated to providing a positive customer experience. The staff, including knowledgeable store consultants and managers, are attentive, patient, and friendly. Customers appreciate the helpful guidance, especially when previous stores were unable to assist. Employees like Rosemary, Pauline, Liam, and Colton are praised for their kindness, professionalism, and quick service. They handle a range of needs such as device upgrades, fixing issues, and offering advice on wireless devices, including phones, tablets, wearables, and accessories. The store aims to connect customers with technology in a trustworthy and enjoyable way, making sure each guest feels valued. Overall, Victra’s team is known for their support, patience, and ability to make the often stressful process of managing devices smooth and friendly.
I have been here a couple of times and I’ve had great assistance! Megan is kind caring and takes time to find out what we really need and help us out quickly.
June 2026
Went in to add another line to my current phone and plan, Claudia helped me pick out a super efficient plan, exactly what I needed, and did a great job getting my phone set up.
June 2026
Joel was an excellent Rep,cheerful and patient and gave me clear instructions and info.and took over when I became frustrated with a smile on his face and clear competence.Very good rep!
