Verizon Authorized Retailer Victra in Spokane, WA strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices and services, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's exceptional service and professionalism. Employees like Willow, Angela, Raleah, and Megan have demonstrated patience, expertise, and a willingness to go the extra mile to ensure customers' needs are met. They have helped customers with tasks like number transfers, account setup, and device upgrades, providing valuable guidance and avoiding potential scams. Overall, Victra has earned a reputation for providing a top-notch customer experience.
Moving from Xfinity to Verizon, all the reps have provided diligent, pleasant customer service.
January 2026
Emily helped me find the perfect phone and accessories. Then set b it all up for me. She's a gem!
January 2026
Outstanding customer service from Emily. Today Emily went above and beyond and navigated a very stressful situation with Verizon with grace. This is the only location I use. Thank you Emily!