8:30AM - 5:30PM
27022 176 Pl SE, Covington
Banks
“The person who assisted me was very courteous and friendly. I just moved to this area from a very small town in Eastern Washington and was so pleased to have the same small town feel of respect I had at the local bank there.”
“The Covington branch is one of the best branches I have banked with. All the employees are very nice and polite. They answer the phone, which a lot of branches dont.”
“I usually have a great experience at this Key Bank for my usual day-to-day needs. However, most recently I needed help with a bigger task. Jaida helped me last week and went above and beyond! She is extremely professional and answered any questions that we had. She also followed up after the fact to ensure that all needs were met. Thank you Jaida!”
9AM - 4PM
27103 185th Ave SE, Covington
Banks
“After two frustrating days of being told by multiple banks and financial institutions that there was no way to complete a transfer of ownership and obtain a medallion stamp, I walked into the Covington Bank of America branch just before closing feeling pretty defeated. Hayley and the staff there immediately took the time to listen, problem-solve, and genuinely try to help.
Instead of turning us away, Hayley scheduled a meeting with us the following morning and spent over an hour walking us through the process and getting everything started properly.
Her kindness, professionalism, persistence, and willingness to help during a very stressful situation meant so much.
Outstanding customer service from Hayley and the entire branch team. Thank you again!”
“My wife has been a member of this branch for at least 7 years and she and I are so pleased with the service we get here. We are especially partial to Joshua Barrios whose customer and personal skills are excellent to say the least. I think Joshua is a keeper and a credit and asset to any organization. Staff like Joshua are what makes a company great.”