8:30AM - 5:30PM
27022 176 Pl SE, Covington
Banks
“The person who assisted me was very courteous and friendly. I just moved to this area from a very small town in Eastern Washington and was so pleased to have the same small town feel of respect I had at the local bank there.”
“The Covington branch is one of the best branches I have banked with. All the employees are very nice and polite. They answer the phone, which a lot of branches dont.”
“I was left scrambling to find a safe deposit box after a letter from chase bank canceling boxes. Jaida was AWESOME helping my issues that were impacted for insurance reasons! Thank you!!!”
9AM - 4PM
27103 185th Ave SE, Covington
Banks
“After two frustrating days of being told by multiple banks and financial institutions that there was no way to complete a transfer of ownership and obtain a medallion stamp, I walked into the Covington Bank of America branch just before closing feeling pretty defeated. Hayley and the staff there immediately took the time to listen, problem-solve, and genuinely try to help.
Instead of turning us away, Hayley scheduled a meeting with us the following morning and spent over an hour walking us through the process and getting everything started properly.
Her kindness, professionalism, persistence, and willingness to help during a very stressful situation meant so much.
Outstanding customer service from Hayley and the entire branch team. Thank you again!”
“Today I had a great experience at this branch while paying off my car loan. Tessa helped me from start to finish, making the entire process quick, easy, and stress-free. She was professional, friendly, and answered all of my questions. Thank you for the excellent service!”