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“Thank you Abhi L. for being so knowledgeable, thorough and helpful. Being a new Verizon customer remove the stress on my end. Again thank you.
Also the store manager Carlton - thank you.”
“This Is The BEST AT&T OF ALL TIME THERE'S A YOUNG MAN NAMES SKYLAR and MS. ASHLEY THEY ARE TRULY REMARKABLE AND THERE CUSTOMER SERVICE IS MORE LIKE A EXPERIENCE THESE TWO ARE GONNA RULE THE WORLD ONE DAY AND I SO PLEASED TOO BE IN SUCH GREAT HANDS SKYLAR AND MS. ASHLEY KEEP UP THE GREAT WORK AND STAY AWSOME”
“I was helped today at the Maple Valley Verizon by a young man named Julian. He was very professional and he’s very knowledgeable at his craft! He makes multitasking a breeze and he was able to help me out in a reasonable amount of time. I highly recommend this young man, for your Verizon service needs. Top notch customer service!!!”
“The customer service is absolutely ?! I watched all the employees handle every customer with patience and care! The manager has worked with my daughter in the past and we will always come back! A+++++++++”
“I want to thank Derrick Brown (field service technician) for quickly helping us restore internet service. He was early, explained everything, taught me a litter bit about fiber and fixed everything promptly. He is a fabulous human being and another reason I love Sonic!!!”
“Adam was absolutely wonderful to work with. He was kind enough to set up my mobile package everything up and when I got to the house and plugged everything in it was ready to go all I had to do was set up my phone and my computer and the TV to talk to the internet. I saved $540 a year switching from Xfinity to T-Mobile. And I don't have to pay for the modem.”
“This review is for akil. This individual took compassion as I explained the Bothell location set me up for a business account and I wanted a single line. This great employee did all he could to help me as well as tell me where to go to get better help. Not his location sadly. For 12 days I have had an incorrect account”
“I recently went into this store because I needed help setting up my Apple Music and Disney apps through Verizon. Customer service was amazing here! The staff is friendly, and attentive to their customers’ needs. I would highly recommend this location and will definitely return if I need assistance again.”
“Came into tmobile to a new phone when mine stopped working. Mark took a look at it and was able to get it fixed. I will definitely be back for an upgrade soon. Thank you mark.”
“I visited the T-Mobile store to set up internet services, and I had the pleasure of being helped by Kyrylo, an exceptional Retail Sales Representative. From start to finish, he made the process incredibly smooth. He patiently walked me through the best plan for my needs and answered every question with clarity and kindness.
Kyrylo didn’t just hand me the equipment—he took the time to help with the setup process, making sure everything was working properly before I left the store. His attention to detail and commitment to customer satisfaction were evident in every step. I left feeling fully informed, confident in my new service, and genuinely appreciated as a customer.
Thank you, Kyrylo, for your outstanding service—you turned a routine visit into a five-star experience. T-Mobile is fortunate to have such a dedicated and knowledgeable team member!”
“Had a scheduled appointment and arrived about 10 minutes late. Charisma Lawler greeted me when I walked in and and was able to take care of me immediately. I was returning equipment and she went over all our services to ensure we had only what we needed. She also went over their cell phone service and it may be much more affordable than what I am currently paying a different provider. I really appreciated her providing detailed information on the internet, cable and cell phone service provided allowing me to reduce my overall costs for these services.”
“Kelsi, Ryan and Alfy where so sweet. They help me get my phone fixed and gave me number to outbox to get a replacement for free. They really went out there way to help me. I will always come here. Thank you guys!!”
“I have real good experience here with Bashir (Im not sure if I write it correctly bcz I couldn't see his name tag clearly).There was a big problem with my sim. Bashir have to help me for around 3 hour in two days. I can't even count how many time he had to call the customer service for help. Tmobile if you see this you should consider to pay him more haha. To describe in words I'll use professional, patience, enthusiastic. Great work ?”
“Kevin a T mobile all star had 20 min bad experience in Renton Kevin solved the issue in 2min literally ill never go to TPR retailer over the real experts 5star ⭐️⭐️⭐️⭐️⭐️??”
“There is an employee by the name of "Gomez" that works at this Xfinity store in tukwila. He is "By Far" the best and most helpful employee that I've ever had contact with! If you want great service with all your questions answered, go see Gomez at Xfinity in Tukwila. You won't be disappointed!”
“I’m giving this 5-star review solely because of Kono’s excellent customer service—he was professional, friendly, and truly made a difference during my experience. Otherwise, I would have rated it 1 star due to the poor attitude from the front desk staff, particularly Maia (or Laia—the woman assisting with check-ins). Her behavior was unfriendly and dismissive, especially toward Verizon customers, which made the interaction uncomfortable. If you’re working in customer service, a good attitude all the time you’re working should be a priority.
— 4/22/25, 4:54 PM”
“Extremely satisfied with the customer service here! I have been here several times buying 3 new phones and each time we have had a great experience. They explained the service and products and even sent me a follow up text to make sure everything got set up correctly. Literally every employee here knows their job and what customer service is! 10/10!!”
“Today, Ali helped us upgrade our router and our existing service. Plus, we got Peacock for 2 years free.
He showed us the entire bill, the price, plus taxes and fees.
Great service from Ali!”
“Derrick gave me great service. He fixed my phone issue quickly and efficiently. I left happy with a functional phone. I would give his service a rating of 10 out of 10.”
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“We went today to get a prepaid service and Carissa was amazing she is a rock star ⭐️ ⭐️⭐️⭐️⭐️ thank you for your great service !! Highly recommend this place !!”