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“We went today to get a prepaid service and Carissa was amazing she is a rock star ⭐️ ⭐️⭐️⭐️⭐️ thank you for your great service !! Highly recommend this place !!”
“I was helped today at the Maple Valley Verizon by a young man named Julian. He was very professional and he’s very knowledgeable at his craft! He makes multitasking a breeze and he was able to help me out in a reasonable amount of time. I highly recommend this young man, for your Verizon service needs. Top notch customer service!!!”
“Braeden, Orianah, and Rahmel gave literally the best experience i’ve ever had in a cell phone store. i couldn’t have asked for a smoother transition coming from T-Mobile. fortunately i’ve been freed from the pink tyrant, and am so happy to be with the boys & girls in Blue!!!! god bless America”
“I went in to set up a business plan and had great customer service. Took some time but with 5 phones to move over from Verizon that is to be expected. Would definitely recommend this store.”
“The employees here are great! Fast service and very helpful. They made the process very smooth for me and overall professional. Definitely would recommend to fellow family and friends!!”
“My phone was not working acting up just crazy and so I had to actually go to the T-Mobile store on Rainier avenue next to the Taco Bell. JORDAN was the agent that helped me. I just want to say that he was very professional kind and patient, and answered all my questions. He is the type of people that we need to find more of, that are in the customer service field. I will never forget how patient he was. And also informative, I wish that we could find More people like him that work with people on a daily basis, ,would make the world a better place. And not dealing with people that have a job that are just doing their job for a paycheck and not doing what their job description requires of them. Thank you so much, Jordan,
With your personality and attitude, you will go places. Nina B.”
“I want to thank Derrick Brown (field service technician) for quickly helping us restore internet service. He was early, explained everything, taught me a litter bit about fiber and fixed everything promptly. He is a fabulous human being and another reason I love Sonic!!!”
“Amazing customer service… I met Net he’s really cool guy. I’d definitely ask for him next time o go in. Very informative and professional.
Thank you so so much.”
“Carlos understood my needs got what I needed plus what I wanted and it was nice easy process and his customer service was stellar if you stop in please ask for Carlos!”
“Kenny Chan-Sales Pro-Mobile/Internet/TV saved me money on my monthly Internet bill-2Gb for my surveillance cameras & smart devices. He made me feel seen and helped within 15 minutes or less. See him@Xfinity Store-Outlet Collection Dr in Auburn, Wa Thanks again Kenny.”
“I recently went into this store because I needed help setting up my Apple Music and Disney apps through Verizon. Customer service was amazing here! The staff is friendly, and attentive to their customers’ needs. I would highly recommend this location and will definitely return if I need assistance again.”
“I have real good experience here with Bashir (Im not sure if I write it correctly bcz I couldn't see his name tag clearly).There was a big problem with my sim. Bashir have to help me for around 3 hour in two days. I can't even count how many time he had to call the customer service for help. Tmobile if you see this you should consider to pay him more haha. To describe in words I'll use professional, patience, enthusiastic. Great work ?”
“I would like to give a huge shoutout to EJ for providing truly outstanding customer service. EJ showed exceptional patience and took the time to clearly explain and re-explain information whenever I misunderstood something. The level of knowledge, professionalism, and willingness to help me, made the entire experience smooth and stress-free.
EJ went above and beyond, and I genuinely believe they deserve to be recognized for the excellent service provided to a newly established Tmobile member. Thank you, EJ, for your dedication and support!”
“There is an employee by the name of "Gomez" that works at this Xfinity store in tukwila. He is "By Far" the best and most helpful employee that I've ever had contact with! If you want great service with all your questions answered, go see Gomez at Xfinity in Tukwila. You won't be disappointed!”
“I had an amazing experience at t Mobile in Kent Station. Khiana was incredibly patient, kind, and professional. She helped us through the entire process, answered every question, and made sure everything was perfect before we left. It’s rare to find such genuine customer service — she truly went above and beyond! Definitely deserves more than 5 stars!”
“Great guy
But I do want to save everyone a trip to this place, try buy the phones threw the app JOSE mentioned they cant order or pay for a new phone its all done by the app, so save your self a trip and just buy thebt mobile app”
“Extremely satisfied with the customer service here! I have been here several times buying 3 new phones and each time we have had a great experience. They explained the service and products and even sent me a follow up text to make sure everything got set up correctly. Literally every employee here knows their job and what customer service is! 10/10!!”
“Derrick gave me great service. He fixed my phone issue quickly and efficiently. I left happy with a functional phone. I would give his service a rating of 10 out of 10.”
“Staff is very nice , patient and very professional. Aksoo and arsh were very helpful and they are very knowledgeable and friendly
Went back in today with a friend to look at services and employee Evan was very helpful!”
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“Thank you Abhi L. for being so knowledgeable, thorough and helpful. Being a new Verizon customer remove the stress on my end. Again thank you.
Also the store manager Carlton - thank you.”