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“Great Prices and fast shipping bring me back every year as a window cleaning company owner the equipment is a major priority.for me and my employees. Thank you, Windows 101,”
“Staff is always friendly and willing to help!! Went in looking for a certain item search culture then asked, gentleman took the time to walk me over to where the item was, instead of just pointing. Great customer service”
“I showed up at their warehouse (with a 5 year old in tow) from Portland hoping to get a small order of shipping totes. They are not a retail operation and not set up to manage wannabe customers like me but they went above and beyond to pull the order for me and get me on my way as quickly as possible. Just the most wonderful, kind and warm people.”
“I got a 25% off coupon so I went to see what I might get.Saw the generators. The one I bought has great ratings and was $50 off. Cashier recommended I buy one year ITC membership for $30 and get $50 off.I appreciate the cashier's help.”
“This place is awesome. WE needed some pruning tools and boy....did they have what we needed. The customer service is awesome and you cant get it better. The store is clean and everything is in order. Lots of room in the parking area for a truck and utility trailer. Keep up the good work HarborFreight!!!”
“A community store where you can receive quality care and services. I love coming here when I need home improvement stuff or indoor plants since their staff are very helpful and give you individual attention whenever possible.”
“Dropped in here today on spec, hoping they'd have an obscure nut and washer for my RV. They were able to identify the exact piece I needed, and it fit perfectly when I got it home. Even an RV place I visited earlier didn't know what I was talking about, so Thank You Ace Hardware for helping me out.Super friendly and supportive staff. My new go-to place for all things hardware.”
“Wow! I spent over an hour at Lowe’s and Ace Hardware trying to find a bolt for my bike rack (M8 or 9 X 120-140) - their bolts were disorganized, the staff didn’t know anything, and I couldn’t find the metric size and length I needed. I ended up with the closest English size bolt but it wouldn’t fit. An older employee whispered to me to go to Tacoma Screw and I am so glad I did. I walked in, showed the guy at the counter what I needed, he walked back, and in a minute had it for me. He even saved me a trip to return the English size bolts, washers & nuts at Lowe’s because he took them in exchange for what I was buying. I also found the coolest quick release drill bit holder - now the bits will not pop out while I’m working.”
“This is a store that deserves 6 stars for absolutely outstanding service. Their prices are on par with other island businesses, and there selection of wares is great, but the people who work here go above and beyond.”
“Friendly helpful store but outside bus metro station is dangerous, druggies,bus drivers aggressive uncontrollable blacks speeding, honking, unsupervised routes ways around,bad streets”
“This is a wonderful housewares store. I was always greeted with a friendly smile. Staff was always ready to help and all items I went in for were in stock and neatly display. Definitely want to comment on Bob, the supervisor who was friendly and a lovely person to talk to. Such a difference compared to the other big box stores. Thank you.”
“Would highly recommend this place The gentleman behind the counter was very good. Knew what he was talking about help me out a lot even stayed a little bit after closing time to make sure I had what I needed.. I'd recommend this place to anybody and everybody.”
“I really like this store. The employees are helpful and able to help me find what I need. They are usually really well stocked especially for being a smaller location, which obviously they're not going to have everything. Their prices are also very reasonable, much better than other plumbing suppliers from comparison. When I compared pacific with another plumbing supplier they were 29 percent cheaper on ABS fittings, which is pretty significant.”
“I have never received customer service as amazing as I did here at the Auburn, WA ACE Store.I had pulled into the parking lot to check for an address. I was pulling a little wheelchair trailer. As I was leaving part of the trailer was dragging on the ground. 4 men, drizzling rain, and close to 1 1/2 hrs of their time and efforts and I drove away with a functioning trailer. My total cost??? $0.00. It brought me to tears. I came from 2 1/2 hrs from home, a friend and myself, 2 women stranded without a clue as to what to do. Those 4 men in ACE HARDWARE in Auburn are my heroes.”
“These guys are great. They take care of their clients, always organized and knowledgable. Rick in the key department has been especially helpful. Glad to have them as a resource.”
“As a business owner, I always appreciate amazing customer service and Belle definitely provides that. Every time my technician pick up material. She is pleasant and very informative. She goes out of her way to care for all of our business needs. Handy Andy Restore And Repair will only go to her!We visit the store weekly and she is always amazing!As a side note we prefer the material sold here. We have found them to be a higher quality and they produce a better finish.”
“The very helpful and friendly staff helped me get my son’s sandbox prepped and filled with sand. I had to come back a second time for more sand and they helped bring the sand to my car. Every time we come here the staff is so friendly and makes it such an easy experience.”
“Smaller hardware storw than Home Depot or Lowe's. I rotate here when I'm looking for something that the others don't have like better selection of screws and fasteners, bolts and washers, etc.”
“I only go here during weekdays after 6pm because it’s close to work but I love this HD surprisingly. Very clean and has more in stock than the Spanaway location.”
“This Renton shop is my go to for framing lumber. The level of service and expertise is fantastic. The lumber quality is also much higher than than the stores around. I am putting together my engineered wood package and will be putting the Order in at this location.”
“Staff is super friendly and always willing to help out in any way possible. I love the prices and the quality of the tools for the money. I saved a ton of money on purchasing a ball and hitch here.”
“Great location. Very helpful, knowledgeable people and quick service. Covered lumberyard and have many special kinds of lumber for a beautiful deck design for example.”
“I order quite a bit of my customers sinks from this location and service is always great and prices are lower than the competition. Tim is always super helpful. It’s a win win! Thank you Ferguson Auburn team!”
“Smaller supplier of CNC Machining tooling. They pretty much have anything you need in stock which is very nice. And if they don't they will find out how and where to get it for you. I like the fact that the same guys have been there for the past 10 years + just shows the quality and integrity of the company. Super knowledgeable and always willing to help in any way possible. I'm a customer for life.”
“When I need something fast, these are my go to people. Customer service is top notch and they will work with you to make sure that you get exactly what you need.”
“Guys are always friendly and helpful with swapping out tanks even for a hobbyist like myself. They once even held off closing when I called to let them know I was just down the street and needed only a 120cu bottle of argon and a swap for my MC Acetylene and 20cu Oxy .If you are bringing Oxy Acetylene Tanks purchased off Amazon make certain they have either a “DOT” marking stamped on it OR a “UN/ISO” marking stamped followed by the letters/numbers(It’s kinda frowned on to skimp on supporting your local distributor this way so if you’re just starting or thinking of getting a new tank, paying a little extra now will get you a boatload of helpful advice and friendly service especially if you plan to make future trips to this store.)If you’re bringing an old cylinder MAKE sure it doesn’t have a business name on it or say “property of” OR have XXXXXXX struck into the Identification Numbers/Dates as they CANNOT & WILL NOT exchange these (Don’t fault them that’s Federal Law & Corporate Policy as well as common sense)Don’t worry if the tank is outside its certification dates, so long as the cylinder is in GOOD Shape (I.e. NOT dented, rust pitted out, if it has the original fill sticker that helps a lot) you’ll simply have to pay an extra $30 recertification fee cuz you’ll be receiving one that has been recently certified … IF YOU THINK IT MIGHT BE A LONG TIME BEFORE YOU SWAP A TANK explain your situation; there’s no guarantee as they are limited by the stock on hand but they’ll try and look)Just be courteous, honest about your experience level, transparent about your needs and the guys will respond. Never had anyone here try and upsale me a bigger cylinder or take advantage of my inexperience by declining a New 20cu Oxy Cylinder certified ISO; insisting they only accept DOT.”
“These guys are amazing. My husband bought a ladder from Facebook Market Place and didn't notice the Rung Hooks were missing. I called Advanced Ladders from Oregon and they were able to order them for me and ship to me. Amazing team and service!!! Thank you guys!!!!”
“Thanks to Ace Service Center! Last Thursday I ordered a replacement part for my lawn tractor. 48 hours later, Doug called with news the part had arrived! I am back in business!”
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“What a cool tool store! The only thing they don't have is floor space! Lots of great tools at reasonable prices! The staff was friendly and helped us find everything we were looking for. There were a lot of American made options too! Check them out!”