Victra is a Verizon Authorized Retailer located in Dupont, WA, known for its commitment to providing an excellent customer experience. The store features a team of knowledgeable and dedicated consultants who assist with a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the staff for their helpfulness and patience. Reviews highlight team members like Chris and James for their exceptional service during device setups and account management. Many customers recommend this location for its friendly atmosphere and willingness to go above and beyond to resolve issues. Overall, Dupont Verizon is recognized as a reliable and supportive place for all wireless needs.
James & Bailey were very knowledgeable and have been extremely helpful throughout the whole setup process. We would highly recommend this Verizon location.
April 2025
Chris is super helpful and a great member of the team. He has helped my wife and I multiple days now with getting a number transfered from AT&T over to Verizon and activating the new devices. If you need some help ask for him
March 2025
I was having difficulty getting my account accessed and closed. Chris was very patient, got me in touch with financial services and got the problem resolved. His customer service was fantastic . Which is more than I can say for the service I received over the phone with Verizon.
