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11AM - 6PM
1175 Center Dr Suite #150, DuPont
Mobile Phones
“Thank you Tim and Nick for giving excellent service and for helping me resolve any issues I had!! Truly a 10/10 experience at this location!! Every single question I had was answered and every single issue was resolved with accuracy and efficiency!!”
“Jerald was great he found me a phone at a good price really appericate it !!!! I love my new phone. It’s so much more better. The camera is excellent. It’s only an iPhone 13 Pro Max, but I still love it. He did a really good job out of helping me going through the prices going through the different plans and I truly truly appreciate it.
Thanks”
“We came to look at new phone and Bayard helped us the moment we walked in. We were able to upgrade two lines in our account. Thank you so much for the help. We will definitely buy with him again.”
“We were greeted in a friendly manner, by the Verizon representative, who understood our needs and completed the upgrade of our phones in a friendly manner, answering our questions in an understandable way.”
“Went in to trade up new phones, Trevor was very helpful, knowledgeable, and worked with us on our situation. The experience that Trevor gave us will likely make us lifelong customers.”
“This is by far the cleanest Metro I’ve been to. They actually have inventory on display and ready for customers. I really appreciate Roberto amazing customer service. The energy vibe was there. Thank you!”
“Peter was extremely helpful. He acknowledged us when we walked in and offered assistance within seconds of entering the store.
Peter gave excellent customer service and made the adding additional lines a seamless process that keeps building my confidence in AT&T.”
“This store is very local, my experience here was awesome it was like I wanna say 1-2 years ago , rep met my needs and asked questions, I still have the stylus sitting at home she sold me as a an extra phone. Lesly was a good sales person”
“Keona helped me today with activating a new phone SIM card. I had broke my phone and I’m glad i came to your location for assistance. Keona was very polite, professional and seemed knowledgeable about customer service and problem solving with helping me today Metro.
She deserves a gift card! (A bonus at least)
I will be returning to your location in the future!”
12AM - 6PM
411 Sleater Kinney Rd SE, Olympia
Mobile Phones
“Amanda is this best! Had a small issue with phone and she fixed it with grace and professionalism. Will never go anywhere else! And Mercedes! Oh my gosh girl THANK YOU FOR YOUR PATIENCE!!!”
“We had a horrible miscommunication from the other T-mobile store so we gave it a try in this location.
April & Bianca were there. They helped us twice. Since I had a bad experience from other store, I was pretty heated but they were so patient & respectful but also honest.
They made sure they explained every information as easy as possible for us to understand and recommend what to do in the future.
From now on, I know where to go for anything to do with T-mobile!
Thank you April & Bianca for your sweet & respectful service!”
“Whole staff was friendly and service was smooth. I watch them help each other out. And they communicate with customer and other staff Member politely. Shoutout to Denajia”
“I love Ms.Esmeralda the manager, ive been coming to this store for a long time and I never met someone like her with her great customer service. Thank you for everything after dealing with customer care, she finally helped with my issues!”
“My experience here was amazing, 10/10 service and I would give a 10 star review if I could. It's all thanks to nicholas. he helped me out so much he was very knowledgeable on the specs of the equipment and made my day 10 times better. Thank you to him and to the AT&T franchise for solving the issues that cause a daily struggle in my life. P.S. Definitely deserves a raise Also my number is 479-570-6080 if you think this review is fake”
“Wonderful employees and a nice store when customers aren't throwing everything everywhere and stealing stuff. It seems like a lot of people don't realize that many of the employees in there are online store shoppers and do not need to help customers or jump through millions of hoops just to satisfy one customer. Employees with carts to take online orders have the main objective of fulfilling online orders on time, not you! These people work long hours and it seems like customers are the rudest and feel entitled to run them to the ground, and are doing their absolute best as HUMANS and employees to do their job and get paid.”
11AM - 6PM
5700 100th St SW Ste 310, Lakewood
Mobile Phones
“Switched from AT&T to join my wife's family plan at basically half the monthly cost. Worked with Devan and he couldn't have been more friendly, helpful, and eager to get us every deal possible to make it work best for us. Really very pleased with the whole experience. Thank you again.”
“I wanted to give a shout out to the assistant manager Nick that works at this facility. I was an unfortunate victim of fraud where someone broke into my phone to assume my identify and purchase several devices under my name. They also activated numerous phone lines and locked me out of my account. I spent two days with Nick and he helped me every step of the way. He was determined to resolve our case before we left. We honestly would have been lost without him. Carrie is another employee that works with him that is phenomenal. If you are ever having trouble with your service I highly recommend to visit this store. They are friendly and willing to go the extra mile. Thank you so much Nick.”
“I went to this location after having a bad experience at the Olympia location. Elena was very polite and helpful, and fixed my problem quickly. The store in Olympia told me I needed a new phone.”
“Thank you ao much I went to another store and they gave me a runaround this store was so helpful and patient they weren't just here to make a sale they really understand customer service thank you Ali And Braydon”
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“Dalton was great, he was very knowledge and a super great and friendly all around guy. My phone trade in was fast and efficient and he was a joy to talk to. Great service if you ever need help or good conversation go to him”