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“Excellent service. I took an iPhone 13 Pro Max to be repaired and I was very satisfied with the results. The employees of the guys they have there were very kind and very professional. But I must mention that they initially told me a delivery date, which was extended to four more days. Otherwise, highly recommended. Very professional. In fact, I am going to take an iPhone 11 Pro Max to be repaired. Thank you, guys.”
“My cell phone carrier Xifinity sent me to them which was covered by damage insurance. They fixed my shattered phone in less than two hours. Very happy with the experience.”
“I came into Verizon at Broadway in Everett, and worked with Tim.
I am so incredibly thankful for the service and help I got,will tell all my friends about the customer service here,thank you!!”
“Amanda helped both me and fiancé get set up with trading in our old phones for the new one. She broke down the amount before discounts and after discounts. She even helped with getting me connect to FirstNet!! 10/10 service!!”
“Xami was an AMAZING associate. She stayed with use hours trying to get my phone working! I wish all employees had her determination and customer service. I will definitely travel to have her help me specifically for any issues with my phone service!”
“I had a really great experience at this particular place. The woman who helped me was very helpful, kind and patient. She went out of her way to make sure that I was comfortable with the product I purchased. I would definitely recommend this company!!! Thank you for all your wonderful help!!”
“This is the place to to take your broken phone! The owner is an amazing dude and he's also teaching his teenage son to help with repairs!
My screen died on my new LG and and he charged me 80$ for a new screen and he was absolutely professional and I got my phone back like new!
If your phone is broken? Try this place before going to more expensive places like "UbreakIFix".
If you live in Everett and have a broken phone?
Try these guys first!
Thank you for fixing my phone!”
“The sales rep. Montavya was very savy she knew her inventory and products! I was quickly educated on the plans available to me. Thankfully I feel confident I will be able to make a informed purchase, thanks to Montavya's efforts and professionalism!”
“Had my problem my account resolved really quickly! Good service. They didn't treat me like a 2nd class citizen because I'm prepaid either, I was worried I'd have to send a fax to the head office or something.”
“The guys in there were super friendly and went above and beyond to make sure I got what I wanted. The manager is awesome even giving me an extra coupon and discount! I will definitely come back to this location and suggest this Metro location for Everett!!! Go see Ratiff!! Thanks again ?”
“Thanks to Shawn I was able to get new phone & even got an Apple Watch ! His customer service was amazing! I see why he is the store manager need more like him !! Definitely will be back if I need anything else ??”
“All the staff were very busy with lots of customers, yet they were very friendly & helpful. I needed a new Sims chip, the lady just said no problem and took care of it quickly & I was outta there. I was a bit impressed.”
“Jhonny is a real one. I’m just a girl and things like going to the big scary store is hard- and when I found out I had to mail in my own JUMP! Upgrade phone to receive the credit I legitimately would have just continued paying the monthly cost for two phones because did I mention- I’m just a girl?! But Jhonny boxed it up and put the shipping label on for me to just do an easy drop off at UPS. You’re an angel! Thank you! ☺️”
10AM - 7:30PM
507 W Casino Rd ste b, Everett
Mobile Phones
“Excellent customer service on the phone and in person. I spoke with an associate over the phone and told them that I was coming in for a new phone. I showed up like 15 minutes later, and the associates were quick to know what I was in there for.”
“Came into the store to purchase a new Samsung 25 ultra. The assistant manager Ian was more than helpful. I walked in not knowing much about the phone or t mobile services(I switched from xfinity), walked out feeling comfortable and happy with my decision. Ian explained everything to a tee! I’m super happy with my purchase and experience. Thank you Ian!”
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“Phenomenal crew! I was taken care of promptly after I had some minor problems upgrading to a new device online. Kayla and the gang set me up with my new device and got my trade in squared away in less than 30 minutes, everyone was friendly and super helpful. I'll certainly be back here of any assirance I may need in the future, thanks again friends!”