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“Donovan was fantastic! He quickly transferred my phone to a new device and even helped us lower our monthly bill. Friendly, efficient, and knowledgeable—an absolute asset to the company!”
“Went inside not even take 5min talk to the gentleman at the front desk, exchanged information totototo. Approved $1 down for finance. I recommend this place for everyone”
“My cell phone carrier Xifinity sent me to them which was covered by damage insurance. They fixed my shattered phone in less than two hours. Very happy with the experience.”
“Niko is GREAT, he has a great attitude, he is very calm, very professional and I hugely appreciate that! Qualities as simple and basic is that are still hard to find; Niko is now my go-to Verizon point of contact and I highly recommend him if you need any sort of support with dealing with Verizon!
For anyone having a hard time with a big company like this, you are not alone - for some ungodly reason they make it super complicated and frustrating. But having someone like Niko to talk to and get information from is a huge help.”
“I’m going through a horrific breakup with my ex fiancé who happened to hack into my phone. I came in to this location and the two nicest gentlemen helped me troubleshoot. I left in tears from being so grateful. Thank you guys. ❤️”
“I recently went to the ATT store on Everett Mall Way, Everett, WA. One of several visits. The employees have always been congenial and knowledgeable. I like this store. I know I’ll receive knowledgeable and pleasant service.”
“Had great service today at this store.
I had already ordered my phones on line for in store pickup. David was extremely helpful with getting both of my phones linked up and running. He was very helpful and friendly and quick.”
“Xami was an AMAZING associate. She stayed with use hours trying to get my phone working! I wish all employees had her determination and customer service. I will definitely travel to have her help me specifically for any issues with my phone service!”
“We just had a really great experience at the Verizon store in Monroe, Washington. Both Random and Kassidy went way above and beyond with their customer service. Definitely 5 stars!”
“Kudos to Tyler Kidd for understanding our business and solving our billing need. It would have taken hours by phone without him being tenacious on our behalf. Snohomish Valley Roofing and SVR Recycling Bin Rentals consider Tyler part of our team!”
“Went in super last minute to swap out a phone with no appointment. Got exactly what I needed and quickly. Ethan was very helpful- so happy I decided to stop in. Thank you!”
“Rocky and Franklin help me so much with the situation I was having and the wait time wasn’t long and they acknowledged me while I was waiting making sure I was good.”
“We had great service when we went into the store. Ethan took care of us even with our crazy toddler running around. He was professional and even managed to engage with our child too which was reassuring. He helped us with promotions, discounts, and all that. Really great service!”
“The girl with long black hair had the best customer service I have ever had. She made me feel like family not just a customer. She was very helpful had an awesome attitude very cheerful. If you guys need a phone suggest to go with her ! 10/10! Will definitely continue with boost!”
“My husband and I went into the AT&T store in Monroe to upgrade his phone and ask some questions. We were working with a smart and very courteous employee named Carla! Top-notch service, greeted us when we came in, answered all of our questions, and got my husband a phone that works best for him.
Thank you for all of your help, Carla!”
“Exceptional service, I called for a screen repair for my 12.9 3rd generation iPad and I was extremely surprised at how fast they fixed my phone , the price was very reasonable and the quality was great!!! I will definitely recommend them to anyone I know in need of repairs!!!”
“The sales rep. Montavya was very savy she knew her inventory and products! I was quickly educated on the plans available to me. Thankfully I feel confident I will be able to make a informed purchase, thanks to Montavya's efforts and professionalism!”
“Nice apartment community for families. The grounds are always maintained very nicely. They always fix things quickly. The maintenance team is Very Helpful and responsive.”
“Yousif at the Verizon store in Lake Stevens, WA was understanding and patient with me as I vented my frustration. He calmly explained the situation and I left feeling satisfied with his explanation and will switch my business from the Marysville, WA store (unsatisfactory customer service from Justin) to the Lake Stevens, WA store going forward. Highly recommend Yousif.”
“You know the people here are so nice and help you anyway they can.As far as boost mobile I have nothing good to say about that company.Went through boost mobile for 13 years never received one free phone.Phone gets stolened and don't think they can help you because they wont.This store should go through a better phone service or I would give them 5 stars but since boost mobile involved only 4.”
“I had a great experience a couple days ago in this location
We did switch three lines and get a great offer here
Oscar Did very good job helping us
Thank you so much Oscar for your time and great service”
“me and my bf had a great experience at T-Mobile thanks to Ryan and Kyle. even tho the store was closing at 6 PM and we arrived around 5:50 PM they were still incredibly patient, friendly, and willing to help us. they took the time to explain everything and helped us get the Wi-Fi we needed without rushing us. their customer service was truly appreciated. thank you Ryan and Kyle!!”
“April 15, 2026
I came into T-Mobile to take care of getting a new Sim card activated on my account, and Jayden waited on me. I must say, he's fast, knowledgeable, and knows exactly what he's doing!! He doesn't waste your time, messing around in the backroom, or chatting up other colleagues when you are front and center. He's extremely professional and courteous, and goes the extra mile!!
It's hard to find this kind of service, these days, as many people in customer service are robotic zombies, NOT Jayden. He's engaged, a good listener, he executes the task with precision, these are ALL THINGS I look for in a good customer service representative. I would highly recommend Jayden services to anyone seeking to troubleshoot phone issues. He's the MAN! The OG of solving telecom/cell phone problems! He should be promoted, and given a raise! He deserves it! Why? He's hard working, and has a great work ethic and is an asset to the T-MOBILE brand.”
“Great experience at the Metro by T-Mobile store. The rep was very helpful, friendly, and made everything quick and easy. Excellent customer service. Highly recommend”
10AM - 8PM
4711 64th St NE Ste 103, Marysville
Mobile Phones
“I got a plan from this store and Machyas and Gavin helped me out with some issues with my plan and went above and beyond. The tmobile help line hung up on her 3 different times today and refused to transfer her to a supervisor. Machyas stayed past her shift to help me resolve the issue that took well over 3 hours to resolve with several different people over the phone. The people here and incredibly friendly and I couldn't be happier with how kind they have been.”
“Cara was absolutely amazing! Greeted my family and I at the door. Was quick with our service, friendly and efficient! The best experience is at Tmobile! Thank you again Cara!”
“I am old…school and Oleysa was so very patient and explained every step of the way! I will definitely be referring family to T-mobile asking for Oleysa. HUGE Thank you, Oleysa!!”
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“Amazing customer service! The Nordstrom of cell phone companies! They went above and beyond to help me find the BEST deal and also set up my son’s new phone! Thank you!”