My mom is an account holder here and needed me to deposit a check. I raced there to arrive at 5:26 hoping they really close at 5:30. I was out by 8:26. Since I wasn't an account holder I had to provide ID but it took only two minutes to complete the process!Impressed with their service!
January 2023
Unlike the 1 star experience above, I have always had a easy time with any transactions here. No crowd, minimal talk unless I engaged, pulled money out of a CD, made a credit card payment in person to them (never did that in person before). Each NFCU has its own personality, and this one is for people like me.
October 2020
Absolutely no respect for their veterans. Make the process of getting anything done so difficult you want to (and in my case I did) give up on the process. As soon as I pay off my two NFCU credit cards I'm closing all my accounts after 26 years with them.
Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy great rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 350 branches worldwide. Our Members Are the Mission®. Insured by NCUA.