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“Staff here is amazing! Always helpful without hovering over you. They know their store and their stuff! It doesn't matter what odd bit or bolt I'm looking for or how badly I describe it, they know what I need and just where to find it.”
“Dan at the Pro Desk is a wizard! I’m on the tail end of building a house and he has been working with me since 2024 on the build, getting me amazing prices on everything from lumber, to siding, to flooring, to rock veneer, paint, hardware, cabinetry….the list is long. He deserves a raise or promotion!
Granted, I’m getting a contractor discount, but I couldn’t find better prices at wholesale suppliers. Maybe I was just lucking out on sales and timing.
I’ll give shoutouts to Monique (also at the desk) and Richard in plumbing. Richard, in particular, has been phenomenal. Tell him what you want to do and he’ll make it happen.
Deliveries have also been a breeze.
For a “box store” they really have exceptional customer service and pricing. Couldn’t recommend them more.”
6:00 AM - 10:00 PM
35425 Enchanted Pkwy S, Federal Way
Hardware Stores
“Please pass on our thanks to Brittany at the Federal Way store for personally checking the back for the fridge we ordered at a different store and help move up our delivery date so we would not be without a refrigerator for another week. She solved a problem that was not hers and saved the day (and sale). Kudos!”
“A lot of clutter in the store. I know they have a lot of products and limited space but sometimes it's just difficult to get around everything. However the customer service staff this morning was amazeballs.”
6AM - 10PM
1715 S 352nd St, Federal Way
Hardware Stores
“Rented a aerator and thatcher. I was told I could not use the U-Haul trailer that had already been rented. Because of some insurance issues they had in the past. After getting a manager involved and pointing out a customer loading the same equipment onto a makeshift trailer of plywood and metal frame and two little tiny tires. The manager gave his approval.”
Hardware Stores
Hardware Stores
Hardware Stores
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“My husband and my grandpa's favorite favorite favorite favorite place 10 out of 10 definitely recommend especially because of their low low prices like it's just crazy how they have much better prices than Lowe's and Home Depot.”