Home Improvements in Federal Way, WA

“Make sure you check on who's doing the work and stay involved in whatever home Depot touches not saying it's going to be a bad job but the more you're involve the more the worker feels that they are going to be checked up on and want to do a good job no cut corners and I saw that follow through just words of advice.”

“I will be doing all my paint color work at Lowe's from now on. I was helped by Mie in the paint department. She was exceptionally friendly, knowledgeable with paint colors, and helpful in showing me samples. Mie explained the color and swatch differences between Sherwin-Williams and Valspar. She helped me choose samples based on pictures and descriptions of what I was looking for. She also explained customized options for different paints. I had been to Sherwin-Williams paint store also. I had more personalized service, deeper knowledge of colors, and more follow through with Mie than the Sherwin-Williams store.”

“Such great customer service! whenever I had an issue, Home Depot’s customer service would genuinely show effort to find a resolution. Recently, I had an issue and a question that their customer team couldn’t find in the moment, but said they would follow up. Andrew went out of his way and called me and found a resolution for me days later. The issue wasn’t big at all, but the fact he showed that much effort and followed through said a lot about him and his team. I didn’t want this to be overlooked. Thanks Andrew! Will be coming back to Home Depot for all my business in the future!”