Home Improvements in Kent, WA

“My husband purchased me a two man inflatable hot tub to place inside of our home. I do not have a bathtub in my unit but I love me a hot bath. For Christmas and my birthday gift I received a Aleko hot tub. I am so in love with it. It’s perfect size perfect for me in every way I use my hot tub at least once a day if not more. It is so relaxing and comfortable and perfect for all my needs. I could not be happier and would recommend this item to everyone. I have not had any troubles or problems with it at all. It’s going on 3 months now. I fall in love with everyday. Thank you”

“In a world that focuses on the negative I would like to tell Lowes that their store in Midway Kent store has customer service that cannot be matched. David in paint should get recognition for gold star bend over backwards service. I purchased 5 gallon paint cans that are very heavy. He loaded them for me onto a flatbed and shook them and was genuine in his service. As I was checking out I asked for help out and a very nice young man who was going to clock out for the day stopped came over to help take the large flatbed to my car. He smiled and chatted with me and put all the cans in my car with a smile and took the flatbed back for me. This kind of service should be recognized and if you are looking for trainers you have some great ones to consider in that store. Thank you for such great service! Keep up the Great Work!!”

“I would like to recognize Mark

from the Plumbing Department for providing truly outstanding customer service.

Before coming to this store, I had already visited three different Lowe’s and Home Depot locations trying to find specific plumbing parts. In most cases, associates asked if I needed help, but the interaction usually ended quickly with “we don’t have that.”

Mark’s approach was completely different. He was extremely knowledgeable, patient, and genuinely interested in helping me solve the problem. Within seconds he understood exactly what I needed and was able to locate the correct parts right away. On top of that, he also suggested a few alternative options that could work for my situation, which I really appreciated.

His expertise, professionalism, and willingness to go the extra mile made a huge difference in my experience. Employees like Mark are the reason customers choose to come back. He absolutely deserves recognition for the level of service he provides.”

“So I came into Tractor Supply today and had a great experience. AJ helped me find everything I needed and was super friendly the whole time. He knew where things were in the store, and He even gave me a couple suggestions that saved me time. It’s nice to see employees who actually care about helping customers. I’ll definitely be coming back because of the great service”

“Every person on the staff here was very friendly and helpful.

When we couldn't find what we were looking for, I just asked some random guy with his yellow apron and he knew exactly what we were looking for and where to find it super fast.

It was really impressive!”