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“I’ve been a returning customer at The Phone Guys in Federal Way and every time I come in, they always take care of me. The customer service is top tier they really go out of their way to make sure you’re helped and satisfied. Whether it’s repairs or getting a good deal, they’re always honest, fast, and super helpful. It’s hard to find a shop you can trust, but these guys consistently deliver. That’s why I keep coming back. Highly recommend to anyone looking for reliable service and great prices!”
“I came in on a Friday, and Madeline helped me out. She was seriously so nice from the second me and my dad walked in. She answered all of my questions without making me feel rushed and explained everything in a way that actually made sense.
I’ve been to phone stores where it feels like they’re just trying to get you in and out, but she was patient, friendly, and made the whole experience really easy. You can tell she actually cares about helping people.
Thank you again, Madeline! You made what I thought was going to be a stressful trip super smooth. Definitely one of the best customer service experiences I’ve had.”
“Stan provided the Best cricket costumer service I’ve ever received at any branch, he was extremely kind knowledgable when answering all my questions and concerns.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Bought my phone 3 month ago and it's full of apps I could not open a page made a stop at another store in auburn they guy looked at the phone and he said I need to buy a new phone this phone is no good anymore explained that I only had it for couple of months left that store customer service told me to go to the commons mall location I was greeted by a gentleman before I even explain the situation he already can tell the issue he asked me to give him 20 minutes to clean my phone after 15 my is working again soon I asked if I need to buy another phone he smiled and said no and he showed me how no to install apps that causes issues”