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“Great experience here :)
Big help with assisting our mutual clients!
Everyone here was very friendly and nice!
I really appreciate the help!
10/10”
9AM - 5:30PM
17007 Pacific Ave S, Spanaway
Credit Unions
“Lacee Screws is so amazing. She is the most friendly person at this branch. To open an account the manager normally takes about 2 hours Lacee did it in 15 minutes. She needs a raise. If she can do with the manager cant. Thank you for being amazing!!!!”
9AM - 5:30PM
1202 Outlet Collection Way Ste 107, Auburn
Credit Unions
“I am delighted to share my positive experience with Autumn Cruz. Her professionalism and expertise have greatly contributed to my financial success. Autumn patiently guided me through various banking products, ensuring I made informed decisions tailored to my needs. Autumn’s commitment to exceptional customer service was evident in every interaction. I appreciate her dedication to making my banking a seamless and enriching experience. I highly recommend Autumn for her expertise and outstanding service.Thanks Autumn!!”
“Tinesha at Sound Credit deserves serious recognition. I called with a genuinely strange and stressful situation involving a car loan that made no sense, and she handled it with total calm, clarity, and professionalism. She didn’t rush me, didn’t dismiss the weirdness of the situation, and didn’t give me canned answers. She took the time to actually investigate, explain what was going on in plain language, and help me understand my real options.
What stood out most was her tone. Steady. Respectful. Grounded. Exactly what you need when you’re dealing with confusing financial stuff and trying not to get taken advantage of. By the end of the call, I had real answers and a clear next step instead of anxiety and guesswork. Thank you Tinesha!”
9AM - 5PM
1825 S 316th St, Federal Way
Credit Unions
“Since the first day I opened my account at qualstar with Ricky M. I’ve always had great customer service and always very helpful time as they always explain to me everything I need to know. And always answer my questions so I have a better understanding. I recommend qualstar. And again thank you Ricky!”
8:30AM - 5:30PM
601 39th Ave SW, Puyallup
Credit Unions
“Red Canoe credit union has been part of our family for quite some time, and we will not go to or recommend any other facility. We are better members because we have you all there to protect us. Thank you”
“Brandi S. (Branch Manager) is amazing. I came in with some hard questions and she helped me every step of the way. I have banked with sound for over 20 years. This branch by far has always been the best for customer service and care. The rest of the team was great as well! Brandi I so appreciate your help yesterday in understanding my situation and offer great solutions!”
8:30AM - 5:30PM
16510 Meridian E, Puyallup
Credit Unions
“Two times just this week I have told a story about a lady named Patty. When this branch opened I worked at Starbucks and had just gone through a divorce. It was when the housing market crashed and we lost our house. So my credit was awful. This sweet lady came to my Starbucks each day to get her passion fruit lemonade and told me she could help me and to come see her. She was able to help me get a credit card and she helped me understand how to use it so my credit would build. She then helped me get a loan for my car. I am so thankful for you Patty. I want to help people the way you helped me!!!”
“I've been with a lot banks. Tapco is by far the best financial institution I've been lucky to be apart of. Thanks Elizabeth and the entire Fredrickson branch staff!!”
“You know... Going in in-person versus emailing are two totally different animals with this CU. I'm... impressed. The empathy from the clerk who received me, down to the ease I was able to get stuff done... and her explanation on ways to make it easier while hearing me out about what I've already tried. I commend them. I only wish they had a location in Puyallup.”
“This is probably my favorite bank to go to. Because of the great customer service. Ashley Woodie the Branch Assistant Manager there runs everything so smooth. I feel the family atmosphere here unlike other banks that i feel like they care more about taking my money than me. It feels great knowing i can always rely on Alaska. I always recommend my buddies to this Alaska branch and they always tell me how glad they are for signing up with them. 10/10 would definitely recommend giving them a try.”
9AM - 5:30PM
17526 Meridian E, Puyallup
Credit Unions
“Recently new member to the bank and was transferring a car loan to them I went in and dealt with Mina she made the process simple, fast and continued to follow-up even when I left the bank! Stellar service and great follow through which is very hard to find these days highly recommend WSECU for your next bank to trust!”
9AM - 5:30PM
9601 S Tacoma Way #103, Tacoma
Credit Unions
“I was helped by Ms. Jhania and bank manager, Ms. Miae. Most friendly staff staff, and the bank manager too. Very helpful. Have an amazing guaranteed customer satisfaction. Great rates for the certificates of deposit also. Hundreds of ATMs that are in the Cooperative network. It is always a joy to bank over here. Best customer service.”
“Prior to my visit, I had never heard of Harborstone Credit Union nor did I realize that there was a branch on the installation. I became a member to HCU with an auto loan through the car dealership of my recent purchase. The reason for my visit was to take care of some items in association with the vehicle purchase. As soon as I walked through the door, I was assisted. I would like to acknowledge Alyssa Lein for her exceptional service! She was very friendly, efficient, thorough, informative and personable. She helped me to take care of five items swiftly and accurately and made this first time visit/experience smooth and effortless. I appreciate her customer service and recommend asking for her for your future visits!”
“Johnny Ostendorf helped my fiance and I with getting a personal loan for them to get a new bike! His service was fast, friendly, and he was easy to talk to and communicate with. Definitely would recommend him so lending needs, if you have any!”
“I Have had excellent customer service help here. Notary service is very convenient. You can make an appointment, online or when you arrive. Helpful knowledgeable friendly staff.”
9AM - 5:30PM
34024 Hoyt Rd SW, Federal Way
Credit Unions
“I walked in 4 minutes to closing and was still welcomed with patience and open arms. I only needed my debit card printed and Connor was happy to help me. He informed me that the card would take about 5 minutes to print, to which I apologized for making them stay open past closing. He told me I was fine and made sure to ask me if I had any questions regarding my account. Connor took the time to explain the differences in the checking accounts they offer and I ended up switching to a different account type that works better for my situation. It was a pleasure walking into the branch today. I would definitely recommend WSECU, no question!”
“I love BECU every other Bank that gave me a credit card gave me one at 29% and I got great credit.!
Consolidated a personal loan at 12% to pay off my 29% interest cards.
Extremely happy with BECU Bank .
I’ll keep my other bank cards, but I’ll only use BECU credit card from now on.
If you have good credit to begin with, this is the bank to go to get a loan or a bank card.”
“My first car was totalled & it upset me when the at-fault driver's insurance didn't take over nor was my insurance with Progressive very helpful. I was left with part of my loan to pay off. The people at this location helped me through the process with compassion, understanding, patience, & consideration for the dues, while also helping me to purchase a new vehicle.”
9AM - 5:30PM
2020 S 320th St Ste H, Federal Way
Credit Unions
“The two ladies working the closing shift back in September 2023 were kind. Helped me get my money withdrawn and arranged as I was making a large cash purchase for a sports car.Kinda sucks the bank doesn't have a money counter though. I wish it was standard.”
“I SAVED ABOUT $9,000. IN A SHORT TIME
DROPPED MY MORTGAGE PAYMENTS FROM $1200. TO $ 500. I mow; owe $3,600. On Principal at 4.875 Interest Thank you Sound Credit Union.”
“Had an issue with my account D'chelle and Keona were right there too take care of it really took there time too see the situation and handle it with care and professionalism glad I have this branch of GCU?”
“I want to thank Melody for providing exceptional service. Her combination of professionalism and positive attitude is welcoming. Harborstone is fortunate to have such a gifted staff member. Thanks again.”
“Two years in tacoma now and still real enjoying banking with Tapco. Real enjoy my sixth ave. Branch. The main tellers Sandy and Beatrix have fabulous customer skills and have handled many types of transactions for us. Keep up the great work sixth ave. Tapco!!”
“My loan officer Jose and processor Odalis were kind and patient through my refinance. The most important thing for me is that all agents at Gesa credit union would take the time to respond and answer my questions in a timely manner, kept me posted through the process and reassured me when I had doubt and anxiety. They told me what I needed to get started, after I provided all that was needed, I received notice of loan approval. We began 8/27/25 and closed and wrapped up with cash in hand on 9/18/25. Wow, less than a month. I couldn't ask for better service. I recommend Gesa credit union, they provided me with excellent service. Thank you Jose, Odalis and your team at Gesa.”
“Kudos!I received great care for my banking needs during previous calls yes. But most recently Verity'sreassurance for my account was given by the Auburn branch employees.I was hesitant to ask for help. However Mo(the very kind and capable gentleman at the first desk on the right), manged the entire matter with grace and ease! Thats no simple task.My problemswere not only attended to but all questions answered as well. I credit him for the rise in my scores (...had to be the different avenues I wasnt even aware existed. There was hope after all. I had choices, options, and ideas to try.During my last trip to ask a follow- up question, Amy and "my two new friends" ☺️ were able to set me up with Financial Coaching. It's like I have a team working WITH me.Thought I should share the experience. Now someone else can make the better decision for themselves as well.Thanks Auburn!”
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“Whenever I have a need for financing, I always have excellent experiences dealing with ACU. The employees are professional, patient, kind, easy to work with, good listeners and treat me with respect. After I am done and leave, my needs are met. ACU has always had my back.”