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“I love this store.. Always helpful and friendly. And I love that they stock candy that is old school and hard to find.. This is a store that you would have in your neighborhood as a kid. Highly recommend! For those complaining about anti theft measures I totally support what they do. There are druggies living behind and they are constantly getting robbed and the police are understaffed.”
“By far the best customer service I've experienced in years. James was incredibly knowledgeable and helpful. I will definitely be back and would recommend Brookdale to anyone. Prices are competitive and they offer a military discount on lumber unlike the big box store down the road.”
“Handy place too have as a neighbor, Have yet to have a thing I didn’t need at a moments notice, Rilley beats big box store and close to home. Staff is friendly and knowledgeable and willing to help in anyway They can. Owner is always too happy lol great place to visit. If they just had a coffee pot so you could hang out and talk lol.”
“Always a great place for replacement tools. Excellent selection of disposable gloves and other single use tools. Definitely recommend the Inside Track membership, will save you $$ throughout the year.”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“The people there are very helpful and willing to answer any questions or guide you with what you need. They will even help you with things out to your car without even having to ask them. Between the south and Ace and the 112th St., Ace. They are the only two that I will go to even if I am near a different store.”
“I was able to rent an auger they had 2 in stock. Apparently, you can't reserve heavy machines online as it showed nothing for Sat rentals. So I just called in and they opened at 6am. Victor was very helpful gave me the run down of the machine and got me out in no time. Thank you so much, Victor!”
“Arrow lumber & harware in Orting has never let us down. After running around to the other stores and failing to find what we needed. Arrow has come thru for us. Great customer service ! And it’s nice that they have propane filling available too!”
“I'm really not an Ace Hardware shopper but one of the employees by the name of Brandon just gained my loyalty. His knowledge, Patience and Customer Service regarding the purchase of a 91 R Trimmer was a truly professional experience. Not only that, it's a satisfying feeling knowing the warranty and in store maintenance department that Ace Hardware offers is by far amazing. Thanks again Brandon. Jose U.S. Army/Retired.”
“Gave them another try and called in after a bad phone experience. I explain my situation on another company letting us down by saying they had them and didn’t. That I needed a certain brand and color shingle. She made some calls and was able to get me what I needed by the day I needed. Thanks again Lei!”
“The team at the Puyallup CED have been the most professional suppliers of electrical equipment I have had the pleasure of doing business with.. Everything I have purchased there has been of the highest quality and best experience I have had.I am fortunate to have there skilled employees help me with my electrical projects.”
“Not usually my Ace, but was led here because the app said it had the maul I was after so I drove down and got it. Received good consistent service I have come to expect from every Ace.”
“The person that helped was great. We wanted information to recapped our whole house. He gave us information and set up an appointment for a technician to come measure and take notes.”
6:00 AM - 10:00 PM
19911 S Prairie Rd E, Bonney Lake
Hardware Stores
“Love love love. Friendly, helpful and great prices. Check out the clearance racks of plants, indoors and out. I have many many plants that needed some tlc and my home is beautiful ?”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“This location seems to have turned around from its extremely poor customer service history! I am a senior, and was attempting to get a few 2x12x12 boards down for a project. An Asian employee, older gentleman, came to help me without being asked! Amazing! I was able to get them cut right away too, and at checkout the young lady was far far more personable than the witch I've had to tolerate before ( hopefully she had been let go). Long story short, a very pleasant experience at three different customer contact points (getting heavy lumber down, getting it cut properly, and a very pleasant checkout). Couldn't be happier about this new direction!”
“I have always found the staff to be helpful…but I want to give a special shoutout to Amanda in your lumber section. She helped me figure out what I needed to complete my home project. Thanks Amanda..you are appreciated!!”
“My son applied for a job there.He was hired on as a window installer assistant.It pays $ 20.00 an hour.He said it is hard work but at least he is working again.He said they are friendly.I was their to take him to work & pick him up when he got off at 3:30pm”
“I’m giving a five star review because of the driver Rodney. He arrived at 4:45 PM, and was genuinely concerned about what we needed done. I showed him where to drop the load and he said well that’s all I need. Go ahead and takeoff. I’m grateful for his kindness and his work ethics Great job Rodney!!!!!”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“The Home Depot is my go to place. I go there at least 4+ time's a week. The cashiers are very nice and welcoming. The prices are reasonable. They have a lot large variety of items.”
“Absolutely love this place! The staff is always so helpful and knowledgeable, making my DIY projects a breeze. Plus, they have a fantastic selection of products at great prices.”
“My favorite hardware store. Walking around today I found a great deal on a tool box. I also traded in some broke Craftsman tools for new repalcements. Its great that Lowes honors the lifetime warranty.”
“I was turned away from buying fence materials at Home Depot they won't let you buy any till noon, came here got everything I needed and it was less expensive, they even have good customer service where as at home depot's is terrible you can't find any help there. I won't be shopping at home depot anymore thank you Lowe's!”
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“I am newly in a wheelchair and I drove up to the front door called them.Someone came outside and helped me in my truck.I couldn't believe it they are awesome!”