Verizon's authorized retailer, Victra, in Kennewick, WA, is committed to providing the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the exceptional customer service they have received at the Verizon store. Alize Vela, a store representative, has been recognized for going above and beyond in assisting customers. Customers have also commended the helpful and courteous staff, who have assisted them with tasks such as fixing apps on their phones and guiding them in selecting the appropriate devices. The store's employees, like Austin and Issac, have been praised for their willingness to go the extra mile to resolve customer issues. Sandee, in particular, has been recognized for her excellent product knowledge and assistance with customer upgrades. Overall, Victra's Verizon store in Kennewick, WA, has received positive reviews for its commitment to customer service, knowledgeable staff, and wide selection of wireless products.
Amazing team of workers! My wireless consultant Landon with all my stupid questions!
February 2026
The manager is a gift from heaven. Please give Brandon a raise, he deserves it!
January 2026
Dulce did an excellent job helping me change my phone. She is very knowledgeable, patient, and kind. She made sure everything was set up correctly and explained everything clearly.
