Verizon's authorized retailer, Victra, in Kennewick, WA, is committed to providing the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the exceptional customer service they have received at the Verizon store. Alize Vela, a store representative, has been recognized for going above and beyond in assisting customers. Customers have also commended the helpful and courteous staff, who have assisted them with tasks such as fixing apps on their phones and guiding them in selecting the appropriate devices. The store's employees, like Austin and Issac, have been praised for their willingness to go the extra mile to resolve customer issues. Sandee, in particular, has been recognized for her excellent product knowledge and assistance with customer upgrades. Overall, Victra's Verizon store in Kennewick, WA, has received positive reviews for its commitment to customer service, knowledgeable staff, and wide selection of wireless products.
I want to give Brayden at the Verizon store on Quillian street in Kennewick WA a well deserved 5 star review. He was very professional, patient, knowledgeable, helpful, and kind in taking care of my new phone setup. He helped me with all my questions and issues I could not figure out on my own. Great young man. Deserves... read full comment
August 2026
Great service from morning sales representative without selling pressure
August 2026
Thank you Brayden I appreciate you thank you for your service I recommend you highlight for any trouble with phones and your service was wonderful thank you top 10