Lowe's Home Improvement is a reliable destination for all home improvement needs in Kent, WA. Customers can find a wide range of products, including gardening supplies, appliances, paint colors, and patio furniture. Many shoppers appreciate the competitive prices and good deals, especially on tools. However, experiences can vary within the store. Some customers have praised specific employees, like Oscar in lumber and manager John, who received high ratings for their helpfulness. In contrast, there are reports of less satisfactory service in other areas, where customers have faced challenges finding staff to assist with questions or product availability. For instance, one customer encountered frustration when handling a return due to an incorrect online order, which was compounded by an unhelpful associate. Overall, while many enjoy shopping at Lowe's for its variety and deals, there are mixed reviews about customer service consistency. Despite some isolated negative experiences, many loyal customers continue to return for their home improvement projects, valuing the store as a convenient and cost-effective option.
Zach with the Home Care team was amazing. Appreciated his attention to detail and service.
July 2026
Thank you Trina for the easy pick up for my online order. Fast and easy.
June 2026
thank Lowe’s for supporting South King Alano club in Auburn Washington.Thank you for The cleaning supplies.that were donated.and supporting your community and making a different and an impact the community. Miracles happen here.Thank you John Anna B.
